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Best Western Plus Mill Creek Inn

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(1008 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

The Best Western Plus Mill Creek Inn receives consistently positive feedback for its comfortable rooms and excellent staff. Families appreciate the large pool area, which includes a separate children's pool and a hot tub (although access restrictions for the latter should be noted). While the breakfast arrangement with a nearby Denny's restaurant may require some planning, the overall experience is considered positive by most families.

Guest highlights

The large pool area with a separate kids' pool
The spacious and comfortable rooms
The exceptional friendliness and helpfulness of the staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.

Nearby attractions

Best Western Plus Mill Creek Inn is located in Southeast Salem, a neighborhood in Salem. Historic Deepwood Estate and Bush House Museum are local landmarks, and some of the area's activities can be experienced at Honeywood Winery and Willamette Valley Vineyards. Looking to enjoy an event or a game while in town? See what's happening at Oregon State Fairgrounds Pavilion or Salem Armory Auditorium.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free full breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
Portland International Airport
81 km from this hotel
Mahlon Sweet Field
90 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Mill Creek Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

61%

4 star reviews

22%

3 star reviews

11%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Mill Creek Inn

Showing 1 - 10 of 18 reviews

Latest reviews (18)

P

Pam

16 Aug 2024 - 19 Aug 2024
reviewed on hcom

5 out of 5 stars

It was a wonderful stay. Beds were good pool is great has a kid pool and hot tub. They need to enforce adults only in the hot tub or make kids sit still and not splash its not a pool. Breakfast was good. I would stay again.
C

Cherie

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Beautiful hotel, amazing staff, large comfortable rooms, great pool area with sauna, hot tub and kids pool.
R

Rachel

13 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

Our room was great, bigger than the average standard king bed room. Tall ceilings wide walking space between the bed and tv/ dresser. The linens were clean and new. If I have to say something negative, other people at the hotel were loud in the hall outside my door. It was of the loud voices and kids running variety. The staff was over-the-top awesome! Super friendly and helpful. They are the reason we will come back. Great job!
B

Breeanna

28 Mar 2024 - 30 Mar 2024
reviewed on hcom

4 out of 5 stars

Check in being at 3pm was a little difficult when we arrived early and was told to come back. But the lady who checked us in was so nice and very helpful. The room was your average room. The bed was way to firm in my opinion. I had to look under a chair for my kids toy, found some tabacco pouchs, so glad my kid didn't find them. And the light on a main lamp would shut off for like 20 minutes then pop on for and hour. The pool was nice, the kiddie pool was super nice when having a kid who doesn't swim.
m

monica

10 Nov 2023 - 13 Nov 2023
reviewed on expedia

1 out of 5 stars

This area has a homeless problem. People sleeping in cars out back, caught them looking through cars. Digging through the trash every night we were there. We stayed 3 days. Tv remote barley worked. Humidity problem in the room. I tried to go to the hot tub late Saturday but there were people drinking and little kids jumping in and out . It was dirty. very disappointed. It was one of the reasons I chose the hotel and didn’t get to use it. The breakfast is a joke. You have to go to dennys across the parking lot and wait an hour for a table and nothing is free like the website claims. You get 10 dollars off your bill or 1 thing to choose from but still have to pay a tip plus coffee . Ridiculous. I can’t believe this hotel has good reviews. They must be getting paid. Weird . I wrote to the hotel but all the manager said was the same cut and paste on every bad review
T

Thomas

22 Sept 2023 - 23 Sept 2023
reviewed on expedia

4 out of 5 stars

Very well kept property and an entertaining staff. Only issue was what sound like a toddler pea ring the long jump in the room above us. Nice place. Breakfast is at Dennys. At this time free basic brekkie w drink or $10. Not bad.
L

Lilia

8 Sept 2023 - 9 Sept 2023
reviewed on expedia

3 out of 5 stars

Be advised that the “Breakfast included” is not located on-site at the hotel premises- you need to walk across the parking lot to Denny’s. Strong smell of smoke around the area. Hot tub and sauna are for 21 and over only (so was not an option for my children even with me as an adult. But staff are friendly and restaurant customer service is good.
T

Tiffany

8 Sept 2023 - 9 Sept 2023
reviewed on expedia

5 out of 5 stars

Everything was clean. Staff was nice. My kids felt like they were living luxury. Beds very comfortable.
R

Reatha

20 Aug 2023 - 23 Aug 2023
reviewed on expedia

5 out of 5 stars

Great place to stay with the family
C

Cara

20 Jul 2023 - 21 Jul 2023
reviewed on orbitz

4 out of 5 stars

I’ve stayed here a few times and it’s a good hotel. Beds are comfortable, shower is good and staff is super friendly. The free breakfast was an issue, they have a partnership with Dennys which is in the same parking lot and would’ve been fine but they seem understaffed and had an hour wait so we had to pay for food elsewhere. Also, the pool area was really hot because of the large west facing glass windows with no shades, made it hard to see when swimming that direction or sitting in there watching kids swim.
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