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The Grand Hotel - Salem

3 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1010 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Other amenities include a conference center, a spa tub, and coffee/tea in a common area. Weekly housekeeping is available.

Nearby attractions

Located in Central Area neighborhood, The Grand Hotel - Salem is connected to the convention center. The area's natural beauty can be seen at Salem Riverfront Park and Bush's Pasture Park, while Salem Riverfront Carousel and Enchanted Forest Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Oregon State Fairgrounds Pavilion or Salem Armory Auditorium. Relax and indulge in the area's winery tours, or seek out an adventure with rock climbing and mountain biking nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Bicycle tour information
Bike parking
Bike repair services
Bike storage
Fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine
Water dispenser

More

Romance packages available
Smoke-free property

Nearest Airports

Airplane
Portland International Airport
80 km from this hotel
Mahlon Sweet Field
92 km from this hotel
map

Reviews that mention...

Family Reviews

for The Grand Hotel - Salem
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Grand Hotel - Salem

Latest reviews (3)

P

Piper

14 Sept 2023 - 17 Sept 2023
reviewed on hcom

5 out of 5 stars

Entering the lobby of The Grand Hotel always feels special. Having stayed there for many years while our children were at Willamette University, it is a place to which we love to return. The staff is professional and kind. The rooms are consistently clean and comfortable. The complimentary breakfast is delicious. The location is within walking distance from so many great restaurants, historic downtown with shopping, beautiful parks and WU. Parking is always available too.
F

Frisher

17 Feb 2023 - 19 Feb 2023
reviewed on travelocity

5 out of 5 stars

Great place for and family
D

Denise

22 Apr 2022 - 23 Apr 2022
reviewed on hcom

3 out of 5 stars

Staff is amazing. Hotel itself looks beautiful. However, we did not appreciate the fact that we could not adjust the thermostat as it is preset by the hotel. The toilet seemed shorter than a standard toilet, which was not comfortable, and the toilet tissue was subpar. At the price I would expect better quality. The beds are no better than the regular "Phoenix Inn" down the street, which we had stayed the night before but wanted to be closer to the hospital due to a family member being there. Both hotels had amazing staff which was so nice to have after the hard days we were enduring at the hospital. I guess I was just expecting a bit more than the Grand provided since the price was so much more. Very clean and again, truly appreciated the friendly staff so very much.
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