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Four Points By Sheraton Portland East

3 star hotel
Kids stay free
Connecting rooms
8/10 Good
(711 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Families may find the Four Points by Sheraton Portland East a convenient option for its location and comfortable rooms with amenities like fluffy pillows and Aveda toiletries. However, please note that the hotel's pool is currently closed, and the surrounding area is described as an industrial zone with limited dining options. The hotel does have an on-site restaurant and bar.

Guest highlights

The comfortable beds and fluffy pillows
The on-site restaurant and bar
Aveda toiletries

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Portland, Four Points By Sheraton Portland East is in the business district and near the airport. Roseland Theater and Oregon Museum of Science and Industry are cultural highlights, and travelers looking to shop may want to visit Clackamas Town Center and Lloyd Center. Looking to enjoy an event or a game? See what's going on at Veterans Memorial Coliseum or Moda Center. Kayaking, windsurfing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Microwave
Playground
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Breakfast available for a fee: usd 5-15 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Playground

Outdoor

Garden

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Water dispenser

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Portland International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points By Sheraton Portland East
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Four Points By Sheraton Portland East

Latest reviews (6)

A

April

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

1 out of 5 stars

Was not mentioned this hotel was not pet friendly when we booked through the app. We arrived and was told at check in that we would not be able to have our puppy with us even if we offered to pay an additional fee. I asked to speak to a manager for a refund and the front desk receptionist called her manager and said I would receive a call back the following day in regards to a refund. My family and I had to drive another hour south to another hotel and pay an additional $300 for a nights stay after driving over 5 hours from Washington. No call was received the following day from the manager nor a refund. We never checked in and paid almost $300 for a nights stay we were unable to use. This poor customer service, communication and lack of follow through has lead my family a negative experience at this hotel and booking through hotel.com.
A

Augusta

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

3 out of 5 stars

The hotel was okay. Our family chose this location due to its proximity to an event we were attending. The area is more of an industrial area and there are limited dining options. If we need to stay in this area in the future I would look at other options. Not that there was anything wrong with the stay or the staff it was more the price to stay was comparable to nicer properties nearby.
G

Grant

29 Jan 2024 - 30 Jan 2024
reviewed on expedia

5 out of 5 stars

1 night stay for a funeral. Close to facilities and family. Convenient, right off the interstate. Nice room with comfortable bed. Not the nicest neighborhood but it is a suburb of Portland so there really are few nice neighborhoods anymore.
C

CHRYSTAL

12 May 2022 - 15 May 2022
reviewed on travelocity

4 out of 5 stars

It was unfortunate to find out upon check in that they no longer have a pool available. We chose this hotel just for the pool to entertain our kids.
S

Steph

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Lots of fluffy pillows, very comfortable desk chair, nice amenities ( Aveda lotions, shampoo, etc.), restaurant attached for an easy dinner ~ or meal ~ with a full bar, and pool open 24 hours!! great for kids!
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

I have always left very satisfied after staying in a Four Points Sheraton Hotel. This stay just confirms that. As it was an unexpected overnight stay, the added bonus of knowing the Four Points family of hotels is consistent in their quality, led to a pleasant stay. The beds are outstanding! Absolutely NO complaints about my stay.
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