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Hyatt House Portland/Downtown

3 star hotel
Kids stay free
9/10 Excellent
(1381 verified Hotels.com guest reviews)
See verified family reviews (42)

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.

Nearby attractions

Hyatt House Portland/Downtown is located in Downtown Portland, a neighborhood in Portland, and is near a train station and on the riverwalk. Pioneer Place and Powell's City of Books are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Riverplace and South Waterfront City Park. Looking to enjoy an event or a game while in town? See what's going on at Moda Center, or consider a night out at Roseland Theater. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Guests appreciate the hotel's convenience to public transportation: PSU South-SW 5th and Jackson Station is 11 minutes by foot and PSU Urban Center-SW 5th and Mill Street Station is 12 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free on-the-go breakfast available daily 7:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)
Picnic area
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Portland International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt House Portland/Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

42 reviews

Review data

5 star reviews

50%

4 star reviews

19%

3 star reviews

17%

2 star reviews

10%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Hyatt House Portland/Downtown

Showing 1 - 10 of 42 reviews

Latest reviews (42)

K

Krzysztof

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

3 out of 5 stars

We booked this hotel for a family one night stay. The pool was closed for maintenance from 8pm and 10am which didn’t let our kids enjoy it. Pool was one of the reason we booked this property. The breakfast was also not appetizing, my son states the sausage look suspect. Breakfast attendant was very helpful, check in quick and easy and extra pillows delivered timely.
E

Emily

30 Jul 2024 - 31 Jul 2024
reviewed on hcom

5 out of 5 stars

The service was incredible and the suite was perfect for our family. We loved the views! The breakfast was superb with many options to choose from. The only small issue we had was there was hair and a ponytail holder in one of the window sills. Other than that, it was excellent!
K

Kyle

3 Jun 2024 - 7 Jun 2024
reviewed on hcom

5 out of 5 stars

4 night family stay. The room was great. Kitchen had plenty of utensils and a table big enough to eat off. Had views of the river and the city. Had a living room and separate bedroom with comfy bed and tv. Valet service was quick and easy, just a text when you're ready to go. Indoor pool convenient as well. Only small complaint was lack of usb ports and outlets for devices, and not a lot of channels if you're in the room a lot.
A

Angelica

24 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

The Hyatt House was exceptional. The location of the hotel is in a perfect place. Walking distance to the river, many delicious restaurants and only about a 6 minute drive to almost anywhere in town. The king suite was the best size for a family. Pull out couch and a wall/tv divider between the beds for everyones privacy. 10/10 will be coming back.
s

sreymom

4 Apr 2024 - 6 Apr 2024
reviewed on expedia

5 out of 5 stars

Loveeee the text valet. We text from the room and by the time we get down to the lobby the car is ready and waiting for us. Super convenient with two kids and a bunch of bags. Love the kitchen since we have a baby and need to wash bottles and pumps.
A

Angelo

20 Apr 2024 - 26 Apr 2024
reviewed on hcom

5 out of 5 stars

Good Stuff: I don't know if all the rooms are like this but the one we had was a Queen bed with pull-out couch. It had a mini-kitchen with fridge and plenty of room. The shower was amazing. The staff was awesome, it felt really safe to be there, breakfast had a lot of options, and it was clean. Stuff you should know: There is no parking on-site so you either need to use the valet ($49 / day), park on the street, or use a parking garage down the street ($24 / day). There are two parking garages within easy walking distance. The pull-out would be Ok for 1 or two kids. But if you are an adult and perhaps on the heavier side (like me ;) ) the pull-out wasn't really comfortable. Not a knock on the Hyatt House, but a commentary on pull-out beds in general. I thought we got a great value and would stay there again.
Q

Queen

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

1 out of 5 stars

Staff was great, the beds were like sleeping on pressboards, the pool is so small it's like a kiddie pool.
G

Gerald

1 Apr 2024 - 3 Apr 2024
reviewed on expedia

4 out of 5 stars

Thank you for letting me extend my stay while family had an emergency and I had to visit the ICU at OHSU
J

Jane

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

5 out of 5 stars

Please don’t let diaper-wearing tots in the pool - it’s not a kiddie pool! Too deep and it’s not possible to clean adequately.
P

Praxede

24 Feb 2024 - 27 Feb 2024
reviewed on expedia

5 out of 5 stars

The staff are very friendly and accommodating! the place is clean and my kids enjoyed our stay here!
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