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Hyatt House Portland/Downtown

3 star hotel
Kids stay free
9/10 Excellent
(1620 verified Hotels.com guest reviews)
See verified family reviews (48)

generated by AI based on family reviews

Overview

Hyatt House Portland/Downtown is a great option for families, offering spacious suites with kitchenettes, perfect for preparing simple meals. Families appreciate the indoor pool, the convenient valet parking (though pricey), and the hotel's location near the river and various restaurants. The breakfast is also frequently praised, with a good variety of options. While some guests mention minor issues such as noise from other guests or a lack of USB ports, the overwhelmingly positive feedback points to a generally positive family experience.

Guest highlights

Spacious suites with kitchenettes, great for families.
Indoor pool for kids to enjoy.
Convenient valet parking, although expensive.
Delicious and varied breakfast options.

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.

Nearby attractions

Hyatt House Portland/Downtown is located in Downtown Portland, a neighborhood in Portland, and is near a train station and on the riverwalk. Pioneer Place and Powell's City of Books are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Riverplace and South Waterfront City Park. Looking to enjoy an event or a game while in town? See what's going on at Moda Center, or consider a night out at Roseland Theater. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Guests appreciate the hotel's convenience to public transportation: PSU South-SW 5th and Jackson Station is 11 minutes by foot and PSU Urban Center-SW 5th and Mill Street Station is 12 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free on-the-go breakfast available daily 7:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)
Picnic area
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Portland International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt House Portland/Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

48 reviews

Review data

5 star reviews

54%

4 star reviews

19%

3 star reviews

15%

2 star reviews

8%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Hyatt House Portland/Downtown

Showing 1 - 10 of 48 reviews

Latest reviews (48)

K

Krzysztof

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

3 out of 5 stars

We booked this hotel for a family one night stay. The pool was closed for maintenance from 8pm and 10am which didn’t let our kids enjoy it. Pool was one of the reason we booked this property. The breakfast was also not appetizing, my son states the sausage look suspect. Breakfast attendant was very helpful, check in quick and easy and extra pillows delivered timely.
E

Emily

30 Jul 2024 - 31 Jul 2024
reviewed on hcom

5 out of 5 stars

The service was incredible and the suite was perfect for our family. We loved the views! The breakfast was superb with many options to choose from. The only small issue we had was there was hair and a ponytail holder in one of the window sills. Other than that, it was excellent!
i

isidro

10 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

The Hyatt House in Portland was great!! The design was modern and clean. The breakfast was convenient with a lot of options. The area felt safe and it was super close to the water. There were a few shops and restaurants walking distance to the hotel. We stayed here 3 nights as a family of 4. I would definitely recommend this hotel.
J

Julie

8 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

A wonderful hotel experience especially if traveling with family. It was really nice to have a kitchenette and refrigerator. The beds were sooooo comfy and the proximity to the river walk was perfect. We also liked the rooftop garden. The breakfast was okay. The usual instant scrambled eggs and dry potatoes but the oatmeal and coffee were great. We will be back for sure.
A

Angela

1 Jun 2024 - 4 Jun 2024
reviewed on expedia

5 out of 5 stars

Comfortable stay for 2 adults and 2 kids. Had kitchenette with stove, mini refridge, microwave, dishwasher and essential utensils which was great for simple meals. Shared outdoor grill was available to use. Breakfast was fresh and well stocked, easily taken to go. Parking expensive but worth peace of mind, and only took about 10 mins to get in our car after texting the valet. Location is right along river, has public transit stop very close, and didn't have homeless outside. We enjoyed the indoor pool (no jacuzzi) and gym. Filtered water was available in the gym and near breakfast area. Highly recommended!
K

Kyle

3 Jun 2024 - 7 Jun 2024
reviewed on hcom

5 out of 5 stars

4 night family stay. The room was great. Kitchen had plenty of utensils and a table big enough to eat off. Had views of the river and the city. Had a living room and separate bedroom with comfy bed and tv. Valet service was quick and easy, just a text when you're ready to go. Indoor pool convenient as well. Only small complaint was lack of usb ports and outlets for devices, and not a lot of channels if you're in the room a lot.
A

Angelica

24 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

The Hyatt House was exceptional. The location of the hotel is in a perfect place. Walking distance to the river, many delicious restaurants and only about a 6 minute drive to almost anywhere in town. The king suite was the best size for a family. Pull out couch and a wall/tv divider between the beds for everyones privacy. 10/10 will be coming back.
C

Christopher

31 May 2024 - 3 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff were so friendly, and when the upstairs family couldn’t get their children to quit making lots of noise, they happily moved us to a quieter room!
C

CHUNG CHIH

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Our family loves staying at this place.
s

sreymom

4 Apr 2024 - 6 Apr 2024
reviewed on expedia

5 out of 5 stars

Loveeee the text valet. We text from the room and by the time we get down to the lobby the car is ready and waiting for us. Super convenient with two kids and a bunch of bags. Love the kitchen since we have a baby and need to wash bottles and pumps.
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