Tru by Hilton Sandusky, OH

About the hotel

A fitness center, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.

Nearby attractions

Tru by Hilton Sandusky, OH is located in Sandusky. Follett House Museum and Merry-Go-Round Museum are cultural highlights, and some of the area's landmarks include Eleutheros Cooke House and Garden and The Edison Birthplace. Cedar Point and Maritime Museum of Sandusky are also worth visiting.

Popular amenities

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Elevator

More

Designated smoking areas (fines apply)

Show less...

Nearest Airport

Cleveland Hopkins International Airport

67 km from this hotel

Reviews that mention...

All reviews (10)clean (4)staff (5)location (1)accesibility (1)

Family Reviews

for Tru by Hilton Sandusky, OH

4 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

20%

3 star reviews

10%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Sandusky, OH

Latest reviews (10)

M

Marisa

28 Jun 2024 - 29 Jun 2024

reviewed on hcom

5 out of 5 stars

From check in to check out it was a truly relaxing and wonderful experience. The staff was kind and knowledgeable. The room was spotless, truly one of the cleanest rooms I have ever stayed in. Breakfast was great with several options that everyone in my family was able to enjoy. We will definitely be returning. Thank you for a wonderful experience.

M

Michele

3 May 2024 - 5 May 2024

reviewed on expedia

3 out of 5 stars

Overall a nice stay, convenient location and aesthetics are newer. Staff were very friendly, the key cards had fingerprints and not sure what else but they were dirty. We cleaned them with our baby wipes. They had a large group with kids making it very loud, chaotic basically everywhere in the hotel. This is not their fault but it was annoying especially at 2am. I think anywhere you stay in that area you would get the kids and noise though.

R

Richard

15 Dec 2023 - 17 Dec 2023

reviewed on hcom

5 out of 5 stars

Hotel was great room was clean. Lobby was full of families enjoying there evening. All was great until some children decided to use furniture as a jungle Jim and throw food around the area with no parental supervision. Was disappointed with the desk staff who’s main concern was hotel reviews and would not say anything to the children as to not have the parents give bad reviews. Not looking out for all your quests

D

Diane

7 Sept 2023 - 11 Sept 2023

reviewed on expedia

5 out of 5 stars

High Praise to ALL the staff, especially Luke, the night manager who went OUT OF HIS WAY to make sure our stay was comfortable and we were happy. We stayed 4 days for a family memorial and our rooms was comfortable and pleasant. The breakfast staff came to recognize us, leaned our dogs names and asked about my elderly Mom when I was downstairs alone. They ALL made us feel like family. Kudos!

D

Donald

10 Sept 2023 - 12 Sept 2023

reviewed on hcom

2 out of 5 stars

I booked this hotel because it was part of Hilton,,, its NOT Hilton quality. it is as cheap as a motel 6, No coffee maker, No microwave, Very Cheap room, No closet just a pipe hanging from wall to hang clothing, Just a very Cheap roon Like for collage kids. Never book a TRu hotel again , and will rething booking a Hilton.

K

Kristine

8 May 2023 - 9 May 2023

reviewed on orbitz

5 out of 5 stars

Extremely kid friendly and safe for the kids to hangout in the lobby with no problem. Breakfast was quaint but enough for a quick meal.

L

Lauren

31 Mar 2023 - 2 Apr 2023

reviewed on orbitz

4 out of 5 stars

I loved the atmosphere the lobby provided. It was very welcoming and included plenty of seating along with games for the kids! Breakfast was simple yet delicious.

A

Alexandria

1 Oct 2022 - 2 Oct 2022

reviewed on orbitz

1 out of 5 stars

Upon arrival I learned a omeone else was checked in under my name. Sat around until 2am with two children, waiting for the hotel and police to figure out how that happened. Turns out it was a name mix up. Absolutely unacceptable.

M

Matthew

8 Sept 2022 - 9 Sept 2022

reviewed on hcom

5 out of 5 stars

This was the second time I’ve stayed in this hotel, and it has been a consistently excellent experience. Do not shy from this hotel based on any negative reviews, because if you look at them, you will find they are largely petty complaints and the hotel was given in unfairly low ranking for it. This is a great place to stay, it is very clean, well-kept, friendly staff, and accommodating. The manager went out of his way to make see to the needs of our toddler.

A

12 Aug 2022 - 13 Aug 2022

reviewed on hcom

4 out of 5 stars

Fun stay especially if you have kids, conveniently located.