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MainStay Suites

2 1/2 star hotel
Kids stay free
8/10 Good
(572 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

MainStay Suites offers comfortable and clean rooms, perfect for families visiting the area. Many guests appreciate the spacious suites with multiple bedrooms and separate sitting rooms, ideal for families with young children or multiple adults. The well-designed kitchens, although not fully equipped, are a convenient amenity. The friendly and helpful staff are frequently praised by guests.

Guest highlights

Spacious suites with multiple bedrooms and separate sitting rooms, ideal for families
Well-designed kitchens (although some basic equipment may be missing)
Friendly and helpful staff

About the hotel

This smoke-free hotel features coffee/tea in a common area, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.

Nearby attractions

Located in Middleburg Heights, MainStay Suites is near the airport. Rock and Roll Hall of Fame and OBM Arena are local attractions and those in the mood for shopping can visit Southpark Mall and Westfield Great Northern Mall. Looking to enjoy an event or a game while in town? See what's going on at Progressive Field, or consider a night out at Jacobs Pavilion at Nautica. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Kitchen
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

Coffee/tea in common area(s)
Free continental breakfast

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-width doorways

Outdoor

Bbq grill(s)

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Cleveland Hopkins International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for MainStay Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about MainStay Suites

Latest reviews (6)

K

Kimberly

9 Aug 2024 - 10 Aug 2024
reviewed on hcom

1 out of 5 stars

There was an active mouse in the room. They were sold out and couldn't move me. Acted like it was no big deal. Did not offer a discount or anything. We had to leave first thing in the morning because we were so upset by the mouse and I had requested a later checkout because I had my grandchildren spend the night. Will not use this hotel again. There were also stains on the bedding that looked like they hadn't been washed.
P

Patricia

25 Dec 2023 - 26 Dec 2023
reviewed on hcom

4 out of 5 stars

We had a very nice stay while visiting family over Christmas. Staff were friendly and helpful. Nice kitchen- could be better equipped with basics but clean and pleasant. Better than other suite hotels nearby.
K

Kathy F

28 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Facility was clean, needs some cosmetic upgrades. Stayed with young children, suite with two bedrooms and separate sitting room was ideal.
b

brian

25 Dec 2023 - 27 Dec 2023
reviewed on orbitz

5 out of 5 stars

I was visiting with family. The room was very cozy and clean. The staff is very nice. It’s a nice room with a fair price
P

Patricia M

22 Dec 2023 - 25 Dec 2023
reviewed on hcom

4 out of 5 stars

My adult daughter and I spent four nights here during a Christmas visit with family. It was perfect for the two of us with the comfortable sofa bed included. Staff was friendly and responsive. The kitchen was a needed amenity and was clean and well-designed. One suggestion: include more kitchen gear including frying pan, cutting board and more cutlery. All in all, a nice, affordable place. We would stay here again.
b

brian

21 Nov 2023 - 23 Nov 2023
reviewed on orbitz

5 out of 5 stars

I come to this area often to visit with family. Main Stay was a nice surprise. My room was very comfortable and clean. It was reasonably priced. I will definitely stay here often.
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