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Hilton Cleveland Downtown

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1011 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hilton Cleveland Downtown is a great option for families visiting Cleveland. Families appreciate the hotel's convenient location, making it easy to explore the city on foot. The spacious rooms offer enough space for families, and the hotel's proximity to attractions like the Cleveland Children's Science Center is a major plus. While the hotel restaurant may not offer extensive family-friendly options, the convenient store downstairs provides quick and easy meals, and some guests have reported positive experiences with the kids' menu at another nearby hotel restaurant.

Guest highlights

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and 2 bars/lounges. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Downtown Cleveland neighborhood, Hilton Cleveland Downtown is connected to the convention center. Cuyahoga Valley National Park and Lake Erie reflect the area's natural beauty and area attractions include Rock and Roll Hall of Fame and Cleveland Arcade. Looking to enjoy an event or a game while in town? See what's going on at Progressive Field, or consider a night out at Jacobs Pavilion at Nautica. Guests love the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 9.95 per night)
Available in some public areas: wifi (usd 9.95 per night)
In-room wifi speed: 50+ mbps

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Buffet breakfast available for a fee daily 7:00 am–10:00 am: usd 21.00 for adults and usd 21 for children
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Garden

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby
Reception hall
Vending machine

More

Communal living room
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cleveland Hopkins International Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Cleveland Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Cleveland Downtown

Latest reviews (4)

g

guy

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

4 out of 5 stars

We had few issues. One sheet was stained so we had to replace it at midnight. They did it very fast. But still shouldn’t happened We were 4 (with 2 kids). Only 3 towels were left. The new habit to use tubes for shower gel etc. left us with shower gel shortage in the middle of a shower. Shouldn’t happened for 2 nights stay. Overall the hotel is nice downtown is nice. And the stuff was outstanding. So we enjoyed our stay.
C

Catalina

25 Apr 2024 - 27 Apr 2024
reviewed on hcom

5 out of 5 stars

Check in went super smooth. The room was clean and it didnt have that "stale air" when you first walk in. Water pressure and heat of the shower was top notch. The hotel staff was also really kind the entire trip. The convenience of the little store downstairs is so handy! Great quick bite options 😋. We ate a dinner at the Burnham.. My 11 year old approved their kids pepperoni pizza. As for location, it is perfectly located close enough for pretty much everything. We walked everywhere and the convenience of the location really was a winner. Great stay, if im ever here again, this is the only hotel for me.
D

Deborah

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

The hotel is beautiful. The room was comfy and the styling was great. Hotel restaurant didn’t offer family type options and had low stars. Hotel itself was great.
G

Guisou

10 Jun 2022 - 12 Jun 2022
reviewed on orbitz

5 out of 5 stars

My husband and I stayed here with our 2.5 year old for a weekend trip and had such a great experience. For families with cars - skip the valet and self-park in the easy-access garage across the street which gives you unlimited in/out privileges while paying one daily fee. The hotel was in a great area as well! We walked to dinner at Lindsey's Lakehouse Flats one night and then enjoyed a stroll up and down the boardwalk before walking back to the hotel. We didn't end up going to the Cleveland Children's science center since we ran out of time but it would have been a very easy walk. The room itself was spacious and had a gorgeous view of Lake Erie (we reserved a One King Yoga Lake View Accessible room - there were no yoga supplies so we may have been put in a different room, but we didn't mind since we had so much space, our son could run around and line up his toy cars and we didn't at all feel cramped). We had to call down for extra linens the first night (probably removed from the rooms for COVID reasons) and the staff delivered them in a reasonable amount of time. Would definitely stay here again.
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