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Fairfield Inn & Suites by Marriott Columbus OSU

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Fairfield Inn & Suites by Marriott Columbus OSU offers a comfortable and clean stay for families. Guests consistently praise the friendly and helpful staff, who go above and beyond to assist with check-in and breakfast arrangements. While some mention the breakfast could offer more variety, the overall experience is positive. Families appreciate the spacious rooms, restful atmosphere and convenient location.

Guest highlights

The exceptionally friendly and helpful staff
The spacious and clean rooms
The convenient location
The comfortable beds and pillows

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.

Nearby attractions

Located in Columbus, Fairfield Inn & Suites by Marriott Columbus OSU is in the entertainment district. Looking to enjoy an event or a game? See what's going on at Schottenstein Center or Ohio Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
Free on-the-go breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Firepit
Outdoor furniture

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
John Glenn Columbus International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Fairfield Inn & Suites by Marriott Columbus OSU
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

42%

3 star reviews

0%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Fairfield Inn & Suites by Marriott Columbus OSU

Showing 1 - 10 of 12 reviews

Latest reviews (12)

R

Rebecca

21 Jul 2024 - 23 Jul 2024
reviewed on hcom

1 out of 5 stars

I have never been so upset and I have never been rude to anyone at their work but I was disgusted with the way this front desk handled a situation that was their fault. I made the reservation for a king room with a pullout couch over a month in advance of our trip. When we arrived it was later at night and we were exhausted. There was no pull out couch and nowhere for either of my kids to sleep! They basically told us, “Too bad,” and we shouldn’t use 3rd party vendors because this happens. We then had to drive back to the city to my daughter’s dorm and when we asked again for some help, they gave us 2 extra pillows and 2 thin blankets to put on the dirty floor for our 15 year old to sleep on. No apologies. We called for over an hour trying to find another hotel to leave and go to but nothing was available. I will never stay in that place again. Horrible customer service and none of us slept. Stayed at the Embassy Suites the next night that was lovely.
C

Courtney

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

Our family of 5 stayed for one night & it was a good experience. The front desk staff were friendly & helpful. The hotel’s system was down due to the global Microsoft outage but check-in was still fast & easy. We overslept for breakfast but the staff was nice enough to open it for us to get what was left & they gave my kids breakfast bags that had their favorite cereal in it. The bed was a lil firmer than I prefer, but other than that I have no complaints & would stay here again.
R

Rebecca S

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

Liked-Front desk staff was great. Beds comfy. Room clean. Parking free. Staff quieted noisy unsupervised kids. Breakfast lots of choices.Parking area clean. Disliked- Tons of kids. Seemed to be a baseball team. They were running around outside, darting out between cars. Throwing a baseball too close to crs. No adults outside with them! Adults sat in the lobby talking while kids were running down the halls pounding on doors. Breakfast staff on first day not friendly ar all. At 9am the oatmeal was cold and very little there. I asked if there would be more and i got a very unfriendly NO from a lady. While getting batter for a waffle i spilled a little in the drain. A man working there came over and rudely said, "I am 'bout to pull this" Hardly any toilet paper in room but was replaced promptly when asked.
N

Noemi

25 May 2024 - 26 May 2024
reviewed on travelocity

5 out of 5 stars

The property and room was clean, quiet spacious for family. We enjoyed and had a restful night.
G

Gregory

14 Sept 2023 - 15 Sept 2023
reviewed on expedia

5 out of 5 stars

Just one thought. As I have poor knees the height of the commode can be a challenge. I did not ask for any consideration so the hotel is blameless but if the commodes are usually low, (perhaps for little kids), a sturdy grab bar would be welcome.
H

Hally

12 Jul 2023 - 13 Jul 2023
reviewed on travelocity

5 out of 5 stars

Everything was great just not really any good option on food for basic people with kids without being almost all sugar.
D

Doris

11 Jul 2023 - 12 Jul 2023
reviewed on hcom

4 out of 5 stars

I was distressed to hear hallway chatter in a language I neither speak nor understand. They did nothing wrong, but it’s obvious Marriott is hiring illegal workers. As the member of a family whose ancestors fought for the Union in the Civil War, it makes me very sad and angry. The carpets in the hallways are way too worn to impress the way the Marriott Hotel did in days past. No bathtub is a problem for me as well. In future I will stay in another hotel chain. When Americans say America First, we MEAN it. And my attitude has NOTHING to do with prejudice or disliking LEGAL IMMIGRANTS. It has to do with Love of God and Country. A principle our nation was founded on. US Constitution: please read it.
J

Jeanette

3 Mar 2023 - 5 Mar 2023
reviewed on travelocity

5 out of 5 stars

This property was clean and provided my family with a comfortable stay. If I come back to Columbus, I would definitely stay here again. The front desk customer service was excellent and everyone was very friendly and professional.
J

Jeffery

14 Jun 2022 - 16 Jun 2022
reviewed on travelocity

5 out of 5 stars

The hotel was very clean and had a fresh scent throughout. It was beautiful. The breakfast was okay but, needs a variety of meats. I would recommend this hotel to family and friends.
H

Heather

13 May 2022 - 15 May 2022
reviewed on travelocity

4 out of 5 stars

The staff at this location were SUPER friendly and helpful. We were staying at this location due to its proximity to Riverside Hospital. As a family who had been through a traumatic experience, the hotel had so many features that we needed such as comfy beds and pillows, cool, calm rooms and complementary breakfast.
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