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Comfort Suites Columbus West - Hilliard

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(851 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Comfort Suites Columbus West - Hilliard is a good option for families visiting the area. Families appreciate the spacious rooms, the convenient location with nearby restaurants and shopping, and the indoor pool, although some have noted the water temperature might be too cold. The hotel offers a hot breakfast with a good selection. While generally clean and comfortable, some guests mention the rooms could benefit from some updates.

Guest highlights

The spacious rooms
The hot breakfast (eggs, sausage, waffles, and continental options)
The convenient location near restaurants and shopping
The indoor pool (although some reviewers found the water too cold)

About the hotel

An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

In the suburbs, Comfort Suites Columbus West - Hilliard is in an area with good shopping. Palace Theatre and Ohio Theatre are local landmarks, and some of the area's activities can be experienced at Golf Club of Dublin and Via Vecchia Winery. Looking to enjoy an event or a game while in town? See what's happening at Value City Arena or Lower.com Field.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
John Glenn Columbus International Airport
23 km from this hotel
James M Cox Dayton International Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Columbus West - Hilliard
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

57%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Columbus West - Hilliard

Latest reviews (7)

S

Stacey

20 Sept 2024 - 21 Sept 2024
reviewed on hcom

5 out of 5 stars

There were kids up above us keeping us up all night and awake at 7 a m.
M

Mike

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

We’ve stayed at this particular Comfort Inn on a previous visit to Columbus. It’s a clean hotel with a friendly staff. Fairly easy access off of the interstate. Would recommend to family and friends
a

anita

30 Jun 2023 - 2 Jul 2023
reviewed on expedia

4 out of 5 stars

The property is very nice. The breakfast really good. I would recommend this hotel. My only issue is the toliet is NOT handicapped friendly. It's too low. I was there with older family members. It was a little frightening trying to get them on and off the toliet. Take a raised toliet seat. Not enough hand rails in the bathroom for safety.
C

Carol

28 Apr 2023 - 29 Apr 2023
reviewed on orbitz

4 out of 5 stars

I stayed with my husband, daughter, and grandchildren. We chose this hotel because of the pool and a sofa bed for the kiddos. It was fine. Not my first choice if I traveled with my husband only. It could use an upgrade.
L

Lacey

11 Feb 2023 - 12 Feb 2023
reviewed on hcom

5 out of 5 stars

The overall stay was amazing! Clean, great breakfast, nice staff. The only complaint we had was the pool. It was FREEZING! Was super cold in the room and the water. We only stayed for about 45 min. A family before us did the same. They also slid our receipt under our room door while we were still sleeping which I thought was weird. We still had to checkout after.
J

Jean

22 Sept 2022 - 25 Sept 2022
reviewed on orbitz

4 out of 5 stars

We stayed here for 3 nights last week while taking our granddaughter to the Columbus Zoo. This was the perfect hotel for families. It had a really nice hot breakfast (eggs, sausage, waffles, and then all your continental items). It had a very nice indoor pool (even though it was very cold for Grandma & Grandpa). The rooms were very nice and spacious, slightly outdated but clean. The staff was wonderful. Front desk folks were very accommodating and the maid staff were very very nice and thorough. The area around the hotel was terrific. LOTS of restaurants, fast-food or sit-down. Perkins, Bob Evans, etc...And lots of shopping malls with drug-stores, etc, so if you needed anything it was right at your fingertips. Walmart within walking distance, but I wouldn't recommend walking, huge intersections to get to it by foot. Overall, great hotel for families especially, or just an overnight on your travels.
M

Mark

28 May 2022 - 29 May 2022
reviewed on hcom

4 out of 5 stars

The desk clerk was friendly and quick at check in. The room was quiet and comfortable, though needed a little TLC: light burned out in the bathroom, shower/tub didn’t drain and mirror frame was all scratched up. Pool was open and being enjoyed by many kids. Common area was large. Great location: easy highway access and many dining and shopping options within a mile.
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