Fairfield Inn & Suites Akron Fairlawn

Everything was fine except an problem between to guest in the hallway on the second floor. It was getting pretty heated and we could hear them through our room at 2 in the morning. We’re a little concerned we would have to call the front desk to defuse the situation. Also heard kids running the hallway late at night. Otherwise no problems.

Only thing I would have enjoyed better was if the hot tub was set to a higher temperature it was more like a warm tub not a hot tub the pool is salt water and heated I felt like the temp of the pool should have been what the “warm tub “ was and the hot tub should been higher . Even for kids it was not really to warm . Was very relaxing n quiet in pool are was nicely set up after a long drive and working all day . They need a clock in the pool area though.

They have breakfast pool and hot tube so kids love that what we didn’t like is the room they gave us at first didn’t have heat and tv didn’t work so we had to switch rooms

I have family here and a decent hotel doesn't have to be one of my concerns. I always stay here.

I had a horrible time at this property I emailed the General Manager Angi Lamb, 11 days ago and no response. This is so unacceptable. Here is the email I sent to the GM: I am a loyal Marriott Rewards member, and I have had a very dissatisfying stay at this property. I checked in on Thursday and Amy (which has been great) helped me. I informed her that I had three separate reservations, one checking in on Thursday and checking out on Sunday, and then two checking in on Sunday through Tuesday. I was informed that cleaning services would be every other day. I asked if I could have the same room I was originally assigned and the other room could be close that room number. I made it very clear that I needed the room serviced on Sunday prior to the rest of my family joining me on today, Sunday Thursday was the only day that I didn't have issues. Friday: I arrived in late and needed an extra blanket. I waited in the lobby for assistance and called for the desk and it took 20 minutes before someone was at the desk for me to get a simple blanket. Saturday, I checked again to make sure that my room would be serviced today as my new reservation would kick in on Sunday and was told it was on the list to be serviced. I checked this morning before I left for the day and I was told that my room would be serviced. Sunday, my family arrived. As I'm walking my 89 year old grandmother to the room, the room wasn't serviced. I was assured on three different occasion