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Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(866 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Sylva is a great option for families looking for a comfortable and convenient stay. Families love the indoor swimming pool and hot tub, perfect for relaxing after a day of exploring the area. The hotel also offers a good complimentary breakfast. While some guests have noted that the pool water can be cold, the hot tub is a welcome alternative. Rooms are described as clean and updated, with comfortable beds.

Guest highlights

Indoor swimming pool
Hot tub
Comfortable beds
Good complimentary breakfast

About the hotel

Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Sylva, Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel is in a rural area. Great Smoky Mountains National Park and Nantahala National Forest reflect the area's natural beauty and area attractions include Country Side Bowling Lanes and Santa's Land Family Theme Park and Zoo. Great Smoky Mountains Railroad and Smokey Mountain Trains Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center

Outdoor

Bbq grill(s)
Garden
Picnic area

Conveniences

Elevator
Free newspapers in lobby

More

No plastic drinking straws
Smoke-free property

Nearest Airports

Airplane
Asheville Regional Airport
65 km from this hotel
McGhee Tyson Airport
82 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

12%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Latest reviews (8)

A

Anthony

7 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

Everything was great. It truly was a hidden gem for me and the family.
K

Kimberly

17 May 2024 - 18 May 2024
reviewed on orbitz

5 out of 5 stars

We had a very comfortable stay at the Holiday Inn Express, Sylva. My kids loved the pool and I enjoyed the hottub, comfortable beds and clean rooms. Good breakfast.
C

Cheryl

24 Nov 2023 - 26 Nov 2023
reviewed on expedia

2 out of 5 stars

Room was nice and remodeled, but not ready at 4 check-in. Multilple families waiting on their room. First impression when arriving to parking lot was horrifying. Adjacent business looks like a junk yard for old RVs. Not a good first impression. I had hoped it was the remodeling crew, but no.
C

Chris

19 Nov 2023 - 21 Nov 2023
reviewed on expedia

4 out of 5 stars

The family loved the indoor pool and hot tub. Nice little getaway for the family and I.
D

Donna

2 Nov 2023 - 4 Nov 2023
reviewed on expedia

5 out of 5 stars

Great stay! No complaints whatsoever! Clean, updated room, comfortable bed, decent complimentary breakfast options, and best of all, indoor swimming pool! As grandparents on a mountain adventure with our grandkids, it came in very handy to pass time between excursions!
M

Monique

23 Jul 2023 - 24 Jul 2023
reviewed on orbitz

3 out of 5 stars

It was just “ok” we asked for a late check out upon checking in, in which the lady was totally fine with and she was very nice and friendly. At check out normal time (11) we had someone knocking on our door, explained to him we had a late check out and he said ok. My husband took our bags to the car and here comes the guy AGAIN opening our door while me and the kids were still in the room. It felt weird and uncomfortable. Probably won’t stay here again just because of that. Keep in mind the hotel was practically EMPTY so why did he park his cart in front of our door seemingly rushing us…..
G

Gina

17 Sept 2022 - 18 Sept 2022
reviewed on hcom

5 out of 5 stars

Very clean hotel, quiet location, comfortable beds, quality toiletries. Hot breakfast was very good as well. Only complaint is how cold the water was in the indoor pool but that didn't stop the kiddos, only me but there is also a hot tub so... There is a gas station across the street with a Subway. Wish I had seen that before I was leaving. Was able to use DoorDash here as well but warning, everything closes super early don't wait too late to order.
A

1 Sept 2023 - 2 Sept 2023
reviewed on hcom

4 out of 5 stars

I’ve stayed here before a couple years ago while traveling with family. This visit I was able to enjoy the upgrades to the facility. Both visits were pleasant.
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