Four Points by Sheraton Greensboro Airport

We did not end up staying at the hotel because the outdoor pool was not open. They were waiting for the NC inspector to come check the pool. The entire purpose of our choosing the hotel was the nice outdoor pool for the kids. However, the front desk manager and front desk representative were PHENOMENAL!! Absolutely wonderful!!! (The man who was the general manager was okay). They completely understood our need for the pool and canceled our reservation with no charge. Thank you!

when booking the room, the one thing we wanted to do was sit outside at the pool and enjoy the nice weather in a different state it said it had a pool. The pictures were beautiful. Also, there was pictures of a beautiful bar and a great breakfast the next morning, we were pulling in the parking lot when I made the reservation room so I chose not to get a refund when I get there. The pool looks fine to me, but they informed me that there was no pole. They had to do so that used to it furthermore, the next morning when I got up to go eat when I went downstairs and they informed me that there will not be no breakfast for the day . it really messed up our plans because we do not have a lot of money to do stuff. We just wanted to be able to enjoy our hotel. I believe that if the pool is not working. Or not open it should be updated on the website daily and breakfast is not gonna be available you should also let you know that at check-in is expensive to feed families and a lot of people depend on Continental breakfast to save money. .