Canopy by Hilton Charlotte Southpark

About the hotel

Along with a health club, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.

Nearby attractions

Canopy by Hilton Charlotte Southpark is located in SouthPark, a neighborhood in Charlotte, and is in the entertainment district. Mint Museum Randolph and Visulite Theatre are cultural highlights, and some of the area's landmarks include Historic Rosedale and United House of Prayer for All People. Looking to enjoy an event or a game while in town? See what's happening at Bank of America Stadium or American Legion Memorial Stadium.

Popular amenities

Family friendly

Laundry facilities

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 coffee shop/cafe

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 6:30 am–8:00 am: usd 10.00-50.00 for adults and usd 10.00-50.00 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Accessibility

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Elevator

Front-desk safe

More

Couples dining

Romance packages available

Smoke-free property

Show less...

Nearest Airport

Charlotte Douglas International Airport

12 km from this hotel

Reviews that mention...

All reviews (5)staff (5)location (3)clean (2)pool (1)evening entertainment (1)

Family Reviews

for Canopy by Hilton Charlotte Southpark

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Canopy by Hilton Charlotte Southpark

Latest reviews (5)

P

Pope

18 Dec 2023 - 20 Dec 2023

reviewed on expedia

5 out of 5 stars

This was our second Canopy Hotel we’ve stayed at and we haven’t been disappointed. The staff and hotel are amazing. Will recommend to our family and friends for travel stays. Thank you

K

Kimberly

1 Sept 2023 - 4 Sept 2023

reviewed on orbitz

5 out of 5 stars

I was in town for the Labor Day weekend and stayed at this hotel. The staff was very friendly, hotel was in a great location near shopping and restaurants. The rooms were nice and clean. The only thing they could have done different is ass microwave and mini fridge to the rooms. Also my kids were disappointed there was no pool at the hotel. The restaurant has great food. I would stay here again and i recommend if you’re looking for a newer hotel.

C

Charles

18 Dec 2022 - 21 Dec 2022

reviewed on hcom

4 out of 5 stars

We’ve stayed at Canopy several times when we visit family or have to work in Charlotte. We love the location, the friendly staff, the bar/restaurant and it’s a pet friendly hotel which is perfect for us. This time we noticed our room was looking tired. The area rug had several soiled spots, some areas were dusty which made the room look and feel older. The glass water carafe needed to be changed. The king size bed sagged in the center and lacked support. We hope management pays attention to the upkeep and makes the property look as clean and fresh as it used to be.

J

Janet

9 Sept 2022 - 11 Sept 2022

reviewed on orbitz

3 out of 5 stars

The lobby was attractive, the shower good, lots of USB ports. There was nowhere to hang dresses or pants, the refrigerator didn’t work, coffee cup and glass in the room were chipped. For arrivals after dark, there should be something lighted that clearly marks the entrance. Valets should have some form of ID showing they are with the hotel rather than expecting us to hand over keys to some random person outside the hotel. The staff was pleasant, but the front desk person looked me in the eye and said I didn’t have a reservation. This hotel may be good for some (who only need to hang up toddler clothes), but I will not be going back.

J

Jonathan Brent

28 May 2022 - 30 May 2022

reviewed on orbitz

5 out of 5 stars

The staff was hands down the best part of our stay. I was traveling with two small children. They were so kind to us at every interaction, truly refreshing. I left an item behind and the front desk has been extremely responsive and helpful in getting my lost item shipped back home. I have already referred family to this location, and they booked a trip to Canopy in July. Job well done team! Jonathan McCoy