Hyatt Place Chapel Hill / Southern Village

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Hyatt Place Chapel Hill / Southern Village is located in Chapel Hill. Memorial Hall and Ackland Art Museum are cultural highlights, and some of the area's attractions include The Carolina Basketball Museum and Morehead Planetarium. Coker Arboretum and Sarah P. Duke Gardens are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Outdoor pool

Refrigerator

Snack bar/deli

Sofa bed

Wifi

Available in all rooms: wifi (surcharge)

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Free buffet breakfast available 6:30 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Outdoor pool

Tennis

Outdoor

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airports

Raleigh-Durham International Airport

25 km from this hotel

Piedmont Triad International Airport

83 km from this hotel

Reviews that mention...

All reviews (14)staff (8)location (4)accesibility (1)pool (2)clean (5)family room (1)cot (2)evening entertainment (1)

Family Reviews

for Hyatt Place Chapel Hill / Southern Village

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

64%

4 star reviews

21%

3 star reviews

7%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Chapel Hill / Southern Village

Showing 1 - 10 of 14 reviews

Latest reviews (14)

J

John

29 May 2024 - 4 Jun 2024

reviewed on expedia

3 out of 5 stars

Good park nearby about a mile for kids to play. Good Location for baseball event but you must drive everywhere except up a hill to restraurants that most close by 9. Didn't like the sweage smell near the elevators, The elevators were either slow or 1 was off each day, The pool was not open because was waiting for inspection, For some reason, they put a sign near the elevator saying sorry, no breakfast today which was included with room. (Just 1 day) Many of the staff were nice. Room was a bit hot and found a toy and popcorn under bed. Fridge needed a new seal.

M

Martha

14 May 2024 - 15 May 2024

reviewed on orbitz

5 out of 5 stars

We have stayed at this location several times over the course of our times at Chapel Hill, and will again I have no doubt. The staff is friendly and helpful, the rooms are comfortable and of a good size. I only wish that they would have kept a view of the bathtubs. I really like a soak, especially when in the process of caring for family members who are receiving medical treatments. Otherwise I have no complaints!

S

Stephanie

31 Mar 2024 - 1 Apr 2024

reviewed on hcom

5 out of 5 stars

Was amazing. Place was super clean. The front desk staff was excellent (especially the woman with the really curly hair - treat my kid fantastic, I wish I got her name). And breakfast was good!

S

Susan

16 Jan 2024 - 18 Jan 2024

reviewed on travelocity

5 out of 5 stars

This is always our go to hotel when we visit family. They greet you like family, always helpful, food is very good. Best hot free breakfast buffet that we've ever found in our travels. The rooms are immaculate - Never found a room substandard. If traveling along - always feel safe there. Pricing is very reasonable for all that you get - Love this place!

G

George

26 Oct 2023 - 27 Oct 2023

reviewed on orbitz

5 out of 5 stars

Room accommodations were perfect for our 3 member family and our dog.

M

Michelle

5 Jul 2023 - 8 Jul 2023

reviewed on orbitz

5 out of 5 stars

We had an excellent three night stay at the Hyatt! Wonderful included breakfast, clean hotel, wonderful exercise room, and the kids enjoyed the outdoor pool! Staff was great!

T

Tracy

7 Jun 2023 - 8 Jun 2023

reviewed on orbitz

5 out of 5 stars

Convenient location. Spacious family room with plenty of towels. We liked the full-size in-shower shampoo, conditioner, and shower gel. The breakfast was varied, with many healthy options.

P

Phyllis

12 May 2023 - 15 May 2023

reviewed on hcom

4 out of 5 stars

All was good except for 2 baby roaches seen on counter top in bedroom on our second night..also microwave would have been nice in room also..

A

Anya

18 Feb 2023 - 21 Feb 2023

reviewed on hcom

4 out of 5 stars

I liked how large the room was for kids. I was told multiple times I would have a crib but it is actually a pack n play and if I had known I would’ve brought a sheet… or picked a diff hotel bc my toddler isn’t a fan of pack n plays. Also TV should be smart tv. Note that if you stay on 3rd floor you can walk out to terrace and also a small playground down the street. Our toilet ran randomly as well and could not be flushed during that time.

A

Alexander

Invalid Date - 10 Jan 2023

reviewed on orbitz

5 out of 5 stars

The staff was very polite and helpful. Food was good. Hotel fit all my family needs