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Best Western Asheville Tunnel Road

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Best Western Asheville Tunnel Road is a comfortable and family-friendly hotel, conveniently located for visiting attractions such as The Biltmore Estate. Families appreciate the clean and well-equipped rooms, and the indoor pool next door proves popular with children. While the breakfast could use some improvement, it still offers a range of options, including a waffle maker. The friendly and helpful staff contribute to a positive guest experience.

Guest highlights

The indoor pool next door
The clean and well-equipped rooms
The friendly and helpful staff

About the hotel

Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite.

Nearby attractions

Located in Asheville, Best Western Asheville Tunnel Road is in the business district. Biltmore Estate and Galilean Fisherman Free School are local landmarks, and travelers looking to shop may want to visit Asheville Mall and Innsbruck Mall. Looking to enjoy an event or a game while in town? See what's going on at McCormick Field, or consider a night out at Harrah's Cherokee Center - Asheville.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Buffet breakfast available for a fee daily 6:00 am–10:00 am
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom

Things to do

Outdoor pool

Conveniences

Free newspapers in lobby
Front-desk safe
Vending machine

More

Renovated entire property - january 2016
Smoke-free property

Nearest Airports

Airplane
Asheville Regional Airport
17 km from this hotel
Greenville-Spartanburg International Airport
82 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Asheville Tunnel Road
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Asheville Tunnel Road

Latest reviews (7)

C

Christopher

5 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

Our stay was very comfortable. The location was convenient for our visit to The Biltmore. The rooms were very clean and well stocked. We were even pleasantly surprised that they offered the indoor pool next door to the guests at this hotel. The kids loved that since it was too cold for an outdoor swim. The staff were very nice and helpful. I have no complaints. The only real thing that could use some improvement is the breakfast. While they do have a big selection the only thing the biscuits, gravy, eggs and sausage wasn’t Great, but there was the waffle maker and plenty of other options. That’s not necessarily a complaint, but more a suggestion for future reference. I would definitely recommend and stay again!
B

Brent

4 Nov 2023 - 5 Nov 2023
reviewed on orbitz

5 out of 5 stars

Probably the best renovated hotel I've stayed at. My room was very clean and, though it retained the retro charm of past vacations with Mom and Dad when I was a kid, it had all the new stuff I've come to like (safe, fridge, microwave, nice tile in bathroom, secure room, hot water & pressure, etc.). And . . . it was extremely reasonable in cost! Bear in mind this is more of a 2-floor, outside access, motel. If stairs are an issue, ask for a 1st floor room. Very friendly. 10 out of 10. Thanks for a nice stay!
J

Janee

Invalid Date - 9 Jan 2023
reviewed on orbitz

5 out of 5 stars

Check was fast, room was clean. I requested a first floor because I have kids and I got that. When I requested a few more towels she bought me more than enough with no issues trying to get the dirty ones. Breakfast was good and hot. Very pleased with my experience.
A

Amy S

11 Jul 2022 - 14 Jul 2022
reviewed on orbitz

4 out of 5 stars

My family has been staying at this motel for many years when we come to town to visit relatives. The property is always clean and the rooms are well equipped with extra pillows, refrigerator, coffee, etc. The breakfast is ok, could use a little more variety, but overall a good stay and we will be back
K

Kenneth

12 Jul 2022 - 13 Jul 2022
reviewed on hcom

5 out of 5 stars

We spent one night while visiting family. The room was large and clean. The bed was comfortable and we slept well. Breakfast was good with biscuits & gravy, eggs, sausage, muffins, and fruit. When we come to visit again we will stay here again.
N

NANCY

11 Apr 2022 - 15 Apr 2022
reviewed on orbitz

5 out of 5 stars

The front desk staff were extremely helpful, polite, friendly and made our stay wonderful. Traveling with our Fur baby has never been more effortless. Excellent path for doggy exercise and potty breaks, well kept and clean. They have a wonderful continental breakfast with waffles and pancakes!! Right off the main truck line to Asheville and all its attractions, most a simple 10 minute drive from the hotel. Highly recommend!!
A

7 Jul 2022 - 8 Jul 2022
reviewed on hcom

4 out of 5 stars

Nice pool for the kids. Bed was a bit lumpy, but ok. Breakfast was pretty good as far as the options. Good location for a stopover. Road is a little noisy, but fine. Good stop overall.
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