HYATT house White Plains

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.

Nearby attractions

Located in West Harrison, HYATT house White Plains is in the suburbs and near the airport. Capitol Theatre and Westchester County Center are cultural highlights, and travelers looking to shop may want to visit The Westchester Mall and New Roc City. Don't miss out on a visit to Rye Playland.

Popular amenities

Family friendly

Dvd player

Free area shuttle

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Pool gate

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 0.01 per stay), free wired internet

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Free reception (select days)

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Free grocery shopping service

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Basketball

Swimming pool

Outdoor

Bbq grill(s)

Firepit

Outdoor furniture

Picnic area

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

More

Fireplace in lobby

Renovated entire property - july 2019

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Westchester County Airport

6 km from this hotel

La Guardia Airport

30 km from this hotel

John F. Kennedy International Airport

42 km from this hotel

Reviews that mention...

All reviews (10)evening entertainment (2)staff (5)clean (4)pool (3)location (1)

Family Reviews

for HYATT house White Plains

3 out of 5 stars

10 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

20%

2 star reviews

20%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about HYATT house White Plains

Latest reviews (10)

B

Brian

19 Jul 2024 - 21 Jul 2024

reviewed on hcom

3 out of 5 stars

Stayed for two nights for a family event. Our room was REALLY small. It was a "D" room which I believe is the adjoining room for a larger suite. I do not believe that is what we signed up for or paid for.

M

Mia

20 Mar 2024 - 25 Mar 2024

reviewed on expedia

5 out of 5 stars

We are a family of 5 with two dogs. The hotel is clean and conveniently located next to Wegmans so we could get food. We were here for 5 nights. No complaints but some things to be aware of. beds are full size not queen as indicated in the room description. No room service or restaurant on site. There is a bar but only serves food Monday-Wednesday. They don’t clean rooms daily only every 3 days. You can put garbage outside room and they will take it and will bring clean towels by request.

K

Kathryn

15 Feb 2024 - 16 Feb 2024

reviewed on expedia

5 out of 5 stars

We stayed here in the way from DC to New Hampshire and would definitely stay here again. Super friendly staff, very comfortable rooms, and the kids loved the breakfast buffet. Win for all.

M

Matt

16 Jun 2023 - 19 Jun 2023

reviewed on orbitz

1 out of 5 stars

The property is run down and dirty. We chose this hotel because of its location but also because it had a pool for the kids. However, the pool was freezing cold, and I was told that they were not allowed to turn on the heater per management. the carpets were dirty, the windows didn’t open properly, and the overall condition of the hotel was run down and cheap. The staff were very nice, but did not feel committed to making things as pleasant and excellent as possible. Just going through the motions.

F

Frank

8 Apr 2023 - 9 Apr 2023

reviewed on orbitz

2 out of 5 stars

I like it the hotel But the swimming pool it was close until June They should warned me before I did the booking too expensive and no pool very unprofessional my kids were expecting to jump in the pool

a

amy

21 Feb 2023 - 22 Feb 2023

reviewed on hcom

5 out of 5 stars

Perfect family hotel

J

James

29 Jul 2022 - 30 Jul 2022

reviewed on orbitz

3 out of 5 stars

The facilities appear clean but the transient family children dog clientele makes one skeptical about the healthiness of the carpeted rooms and bedding

M

Marie

22 Jun 2022 - 26 Jun 2022

reviewed on orbitz

5 out of 5 stars

Excellent use of space in rooms! The front desk does an amazing job of providing items to make your stay comfortable. The people staying here were kind and the aminities were perfect for my two kids (bball court and pool) and dog. We highly recommend this property for families!

B

Bianca

18 Jun 2022 - 19 Jun 2022

reviewed on orbitz

1 out of 5 stars

I stayed with my family for one night. The room was not clean at all. There’s was hair all over the bed. When I woke up I had white hair all in my head and my sons’ head. I don’t know what the cleaning staff is doing but it certainly isn’t cleaning. The carpet is disgusting. I went to school there and had to dorm in that hotel 10 years ago and I’m pretty sure that’s the same carpet. It’s so expensive to have the room not even be cleaned properly. You would think because of Covid there would be strict cleaning rules but no. Clearly they could care less. Also, we didn’t even have wash cloths.

A

22 Jun 2024 - 23 Jun 2024

reviewed on hcom

2 out of 5 stars

Hotel was short staffed. Our room was not ready until 30 minutes after check in time. Front desk doesn’t answer the phone when you call from the room, probably bc there is one staff. The restaurant was out of 2 key meals, and the bartender was the only staff working in the space making either drinks or food delayed on a busy Saturday evening. Finally, our bed had a large stain on the mattress pad that was visible through the sheets. As my children were already asleep and the front desk didn’t answer the phone I had no choice but to sleep in the stained bed. I would have expected more from a high end, name brand hotel.