Holiday Inn Express & Suites Utica, an IHG Hotel

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Utica, Holiday Inn Express & Suites Utica, an IHG Hotel is in the city center and near a train station. Erie Canalway Trail and Valley View Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit National Distance Running Hall of Fame and Utica Children's Museum. Looking to enjoy an event or a game while in town? See what's happening at Utica Memorial Auditorium or Charles A Gaetano Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Cribs/infant beds available

Dvd player

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway beds available

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free buffet breakfast available daily 6 am–10 am

Free reception (select days)

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Turndown service

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

Access to nearby health club

Fitness center

Indoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Fireplace in lobby

Smoke-free property

Tv in lobby

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Nearest Airport

Syracuse Hancock International Airport

72 km from this hotel

Reviews that mention...

All reviews (7)clean (3)location (1)staff (1)pool (4)

Family Reviews

for Holiday Inn Express & Suites Utica, an IHG Hotel

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

14%

3 star reviews

0%

2 star reviews

29%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Utica, an IHG Hotel

Latest reviews (7)

K

Kristi

13 Apr 2024 - 15 Apr 2024

reviewed on hcom

5 out of 5 stars

Beds were comfy, bonus toiletries were nice, and the room was very spacious. The shower space could've been a little cleaner, and we could have used more towels. There were only 3 for our family of 4, but overall it was a great stay!

M

Michaela

11 Apr 2024 - 12 Apr 2024

reviewed on expedia

1 out of 5 stars

We stayed here less than 3 hours. Ended up leaving and driving four hours home with three small kids because the accommodations sucked so bad. Will never be back.

C

Chuck

9 Sept 2023 - 12 Sept 2023

reviewed on orbitz

5 out of 5 stars

Convenient location for shopping, freeway acces, visit family, and restaurant. There could be stronger In-room lighting.

L

Lara

6 Jul 2023 - 7 Jul 2023

reviewed on orbitz

4 out of 5 stars

Service was awesome. Nice selection for breakfast; it was easy to meet all the diets in my family. Only disappointing thing was theyhad just added chemicals to the pool so the fumes were nauseating and we didn’t get in.

F

Fantasia

3 Mar 2023 - 5 Mar 2023

reviewed on orbitz

2 out of 5 stars

my first room was not cleaned and my kids was not able to swim in the pool which was one of the main reason i picked this hotel

C

Catherine

17 Sept 2022 - 18 Sept 2022

reviewed on hcom

5 out of 5 stars

Stayed with kids and it was clean, quiet and had the pool to ourselves.

G

Gwen

26 Dec 2021 - 27 Dec 2021

reviewed on orbitz

2 out of 5 stars

We found a moldy ramen noodle cup of soup in our microwave. Urine on the sheets. Food under the tv stand and on the wall. When we said something. Oh we will address it and nothing was ever done. Then the pool was closed with no ahead notice. It wasn’t closed for covid so it should had been it was out of order on the website. Very disappointed since it was Sunday not much to do and the kids wanted to swim. Will never stay here again