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TownePlace Suites by Marriott New Hartford

3 star hotel
9/10 Excellent
(439 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

TownePlace Suites by Marriott New Hartford is a family-friendly hotel with suites offering separate bedrooms, perfect for families with young children. Families appreciate the indoor pool, which provides a fun and safe space for kids to swim. While some guests note that the rooms could benefit from upgrades, the comfortable beds and convenient kitchenette are consistently praised. The breakfast, though not universally lauded, offers a range of options.

Guest highlights

The indoor pool, perfect for kids
Separate bedrooms in the suites provide privacy for adults and a space for children
Comfortable beds

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Located in New Hartford, TownePlace Suites by Marriott New Hartford is in a shopping district and near a train station. Oneida County Historical Society and Munson Williams Proctor Arts Institute are cultural highlights, and some of the area's attractions include National Distance Running Hall of Fame and Utica Zoo. Looking to enjoy an event or a game while in town? See what's happening at Charles A Gaetano Stadium or Utica Memorial Auditorium. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Kitchen
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)
Garden
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Annual offsets purchased for at least 10% of carbon footprint
Comprehensive recycling policy
Double-glazed windows
Local culture & ecosystem education
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property

Nearest Airport

Airplane
Syracuse Hancock International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for TownePlace Suites by Marriott New Hartford
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

60%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about TownePlace Suites by Marriott New Hartford

Latest reviews (5)

V

Victorial

6 Aug 2024 - 7 Aug 2024
reviewed on hcom

5 out of 5 stars

Found this last minute gem and was pleasantly surprised. Nice reception and room. We enjoyed the perfect temperature indoor pool and comfortable furniture. Breakfast was different than what you usually see but good. Not right near the highway but worth the trip. Will stay again on one of our trips from Ohio to family in Maine.
K

Khiem

3 Apr 2024 - 4 Apr 2024
reviewed on expedia

4 out of 5 stars

Decent hotel to stay at with family
S

Samantha

23 Feb 2024 - 25 Feb 2024
reviewed on hcom

4 out of 5 stars

We stayed in a suite with 2 bedrooms the kids had fun, rooms definitely need an upgrade tvs are really old and we had alot of issues getting them to work. Carpet was frayed and in the bathroom the walls were patched and they never painted over it, it was just white spots, blankets on the beds were frayed and had random strings on the end. We had fun and most issues were cosmetic nothing that effected the fun we had but for the price things shouls be bettee up kept
D

Debbie

28 Jul 2023 - 29 Jul 2023
reviewed on hcom

5 out of 5 stars

We had an amazing stay. It was nice that our children had a chance to go swimming. The bed was super comfy.
c

corynne

23 Jun 2017 - 25 Jun 2017
reviewed on expedia

4 out of 5 stars

Very happy with our stay - we always look for inns & suites with a separate bedroom when we travel, so that our toddler can drift off to sleep in his pack-n-play in the main room, while we still have a private room to stay up for a few more hours. The layout was great, the kitchenette was more than adequate, the bathroom was lovely - very pleased! The breakfast could use some improvement though, especially for those with no/low carb diet restrictions.
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