Hilton Garden Inn Times Square

Best in town for a family of 4. The place is 3 minutes away from th3 subway, times square, Rise NY, and the summit. 40 minutes walk from the edge. Just perfect location. Nice staff.

The hotel was fine in a pinch but I probably wouldn’t stay there again unless I was able to get a REALLY good deal. Pros: - decent sized rooms for NYC. The double room was enough space for our family of 4 - relatively quite. while we did hear the old building plumbing sounds from time to time, we didn’t hear people in other rooms which is rare for NYC hotels. These two pros made it a decent place for our young children. I also enjoy the wine o’clock all kimptons offer. It’s a nice touch. - the staff was lovely Cons: - I personally didn’t love the area. We’re used to staying in Chelsea and Hell’s Kitchen in comparison feels a little rough around the edges. Great proximity to all the sites we wanted to take our kids to tho so that was helpful. - the room amenities are lacking. There is no coffee machine or kettle in the room. Our mini fridge didn’t seem to be working and there is no mini bar at all which I believe was listed as an amenity on Expedia. I’m not sure why this bothered me so much but they provided paper cups instead of water glasses. And only two when they knew we were 4 people. For some reason that really left a sour taste in my mouth. I don’t know if paper cups are more eco-friendly than glasses but it really felt like we were at a holiday inn express which I don’t like when I’m paying that kind of money. I’ve had great experiences at kimptons before which is partly why I chose this hotel but it was a little underwhelming.

The hotel was perfect in every aspect! It's just walking distance to most of must-visit places in NYC: Times Square, Empire State Building, etc. Lots of good restaurants nearby. They also provided Happy Social Hour for free wines, which tasted very good too. The hotel ambience was homey and chic. The room was considerably big for NY hotel rooms. There were no construction noise that I was afraid reading many comments talking about it. Me and my family could have very good sleeps there for 6 nights. Amenities were great. Everything was clean. One more most important thing, the staff named Rafael was incredibly nice, he was super helpful with all of me and my family needs. Thank you so much. I will definitsly come back to this hotel again 😊