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Comfort Inn & Suites

Kids stay free
9/10 Excellent
(70 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.

Nearby attractions

Comfort Inn & Suites is located in Medina. Medina Railroad Museum and Erie Canal Discovery Center are cultural highlights, and some of the area's activities can be experienced at Lockport Country Club and Niagara County Golf Course.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Laundry facilities

Accessibility

Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Buffalo Niagara International Airport
42 km from this hotel
Greater Rochester International Airport
58 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

1 reviews

Review data

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4 star reviews

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We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites

Latest reviews (1)

J

Janet

29 Oct 2023 - 2 Nov 2023
reviewed on hcom

4 out of 5 stars

The hotel had no visible signage inside or out and there were very few guests. In fact, I only saw 5 other people and they were in town to attend the same wedding. It made for a quiet stay but it was a bit creepy (It was Halloween.) The hotel staff was very friendly and the room was spacious and comfortable. Although I was ultimately only charged for the three nights I actually stayed, there was a problem with the billing while I was onsite. I had reduced my stay from 4 to 3 nights, prior to arriving, and in the morning I realized I had been charged for the original 4 nights plus an additional night. The clerk said it was because I had reserved my stay until Friday which was not the case and I even showed her the itinerary from Hotels.com but she said the manager would need to handle the situation but he was not available until 4pm which was the time of the wedding. The next day was busy with another family activity and a flat tire on my van. On Thursday, the day of my departure, I found a tire repair shop and then returned to the hotel to checkout. That same clerk I had dealt with previously said I wasn’t scheduled to leave until Friday. I reminded her I never reserved a room for that night and said I would be calling the manager once I returned home but that I needed to leave then. Once I returned home I noticed a charge for another night on my credit card. These were all pending charges but it was over $1100 for 6 nights when I only stayed for 3. Good ending thankfully.
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