High Peaks Resort

Property is in a great location, liked the water activity ammenities. Patio offers no privacy, opens onto the central activity at lake and pool areas so would not really call it a patio, rather a couple of chairs outside your door. The staff was friendly, did their job as expected. Really liked the option of the green program. Much appreciated. My only complaints would be that. There needs to be an elevator. I watched folks struggle carrying luggage, bags, and infants in car seats up the steps. Also, a microwave to heat up leftovers or coffee would be a convenient addition.

Hotel room was fine. Could see daylight from the door going to the outside courtyard.. one of the woman at the front desk staff wasn’t the friendliest but everyone else was nice. Check in took a long time. There were two parties in front of us, plus a third that jumped in front of our family. The front desk staff took a very long time with them and going over the map. When we checked in, the lady who wasn’t the friendliest didn’t take much time with us or explain anything. Maybe just overwhelmed but we ended up confused about the room service credit and having no info on how to get to the outdoor pool/water activities on the lake.

High peaks is a perfect location. Walkable to anything, convenient to everything. Restaurant right in the hotel-GREAT SERVICE & FOOD! Beautiful views & very quiet when we went(Memorial weekend!) we will definitely return, maybe with the kids next time. thank you!

Went for a family vacation in May. Even though it wasn’t high season we were very happy with our stay in Lake Placid. Hotel staff was helpful, smiling and caring. Room got cleaned as we simply asked for new towels. We had really good hotel service. Great location. Everything was at a walking distance from the hotel. The Mirror lake so close to the hotel brought a really calm atmosphete. Free and easy access parking was also kids friendly. Room was fine and clean. Bad point is the AC was very loud and hot water wasn’t hot enough. Little balcony was nice with the lake and pool view. Terrasse and outside pool were closed at that time of the year. Inside pool was clean and perfect for kids. Nice snacks and beverages were displayed in the lobby in the afternoon. That was a nice attention as the champagne we were offered at the check in. Food service in the room was poor quality. Pizza was good but the kids menu was a very cheap mac n cheese (kraft dinner) for 14$. General experience was good.

Overall we had a good stay. The front desk staff was great. Views were great as well. Only a couple minor issues. One being the particular room we were in was right next to a main entrance door so even at like 10:30pm we could hear the door slam. Other was I happened to look under the bed to look for one of my children’s toys and found an empty Gatorade bottle, a empty apple sauce pouch, and what looked like an old dried up jalapeño pepper. Everything else seemed clean but they should really check under the beds !

Very nice hotel in great location. Hotel room doors are very noisy and the hotel has little insulation so u can hear everything and lots of kids were running around screaming in hallways . Room was impeccable. Need to organize hotel better with kids in one area maybe !

Beautiful property with great views and all the amenities you could ask for! Stayed here as a couple but there was a lot of children so sometimes it’s not the most quiet. Other wise everything was amazing would stay here again

We booked our room thru expedia..we were looking for a place with all of the amenities that high peaks has to offer. Our only problem was, we were in the Waterfront collection and not in the actual building where all the Amenities are located. That was a bummer since we were looking forward to not leaving our building for anything.. About our room in the waterfront collection..it has an adjoining room with a locked door between yhem..the adjoining room was full of children that were loud from 530 a.m. to 11 a.m. and 4 p.m. til 9 p.m. .. So our get away looking for peace and quiet did not go as planned..also sliding glass doors made the room frigid .

We’ve stayed at about half of the hotels around Lake Placid but we always come back here. The beds are ridiculously comfortable, rooms are large and the bathroom and shower with river stones and wood is just relaxing and a great touch. Hotel parking is free, on-site and you have garage parking options which is great for the winter months. The hotel itself has old world Adirondack charm with gorgeous seating areas a gorgeous fire place and a nice pool and hot tub inside which the kids loved on a snowy December visit.

This is NOT 4 star hotel quality. The room is dated and smelly. The room service do not change the shampoo and condition daily. They promise us for a room in non-pet floor because of my kid is allergy to dog fur. But we see our next room brings a dog out. Definitely NOT recommend