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Best Western Plus Finger Lakes Inn & Suites

2 1/2 star hotel
Kids stay free
8.4/10 Very Good
(789 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.

Nearby attractions

Best Western Plus Finger Lakes Inn & Suites is located in Cortland. 1890 House Museum and Central New York Living History Center are cultural highlights, and some of the area's activities can be experienced at Shipwreck Golf Amusement Center and Cortland Beer Company. Don't miss out on a visit to Cascades Indoor Waterpark.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 7:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Aerobics classes
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Syracuse Hancock International Airport
62 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Finger Lakes Inn & Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

17%

3 star reviews

50%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Finger Lakes Inn & Suites

Latest reviews (6)

a

anthony

24 Aug 2023 - 25 Aug 2023
reviewed on expedia

4 out of 5 stars

The hotel was very close to popular eateries and the Walmart, nice mini golf right next door Perfect spot when visiting kids at college
J

Jessica

23 Feb 2023 - 24 Feb 2023
reviewed on expedia

2 out of 5 stars

The pool water was a disgusting green color and smelled. The coffee machines were broke at breakfast, along with no food options besides pre-bagged bagels and muffins. Cream cheese & butter were left out not chilled. No eggs, waffles or anything else. Staff was rude and yelled at me as soon as we came in after dinner telling me my kids better not be noisy and running. They were with their dad always supervised taking the stairs instead of the elevator. Staff does not like kids, there were very few guests yet we were booked right next to a room with other children and a crying baby.
J

Justin

23 Feb 2023 - 24 Feb 2023
reviewed on expedia

3 out of 5 stars

Employee knocked on our door at 8pm and spoke to us rudely about my kids being loud when they were all laying down watching a movie…wrong room! Pool was cold. Air vent in the bathroom sounded like an exorcist going on with how loud the wind was ripping through. Made for a poor night of sleep. Place was clean & looks nice. But likely won’t look to stay here again.
J

Juan

27 May 2022 - 28 May 2022
reviewed on travelocity

3 out of 5 stars

Arrived a midnight with 2 toddlers. The room was filled with someone else’s hair. On the bedsheets. In the shower. Everywhere. Pretty gross and unfortunately didn’t have the time to complain to the staff (not that anything could have been done at midnight). Luckily i had spare bedding in the car which saved us.
E

Eugenie

11 Apr 2022 - 13 Apr 2022
reviewed on hcom

5 out of 5 stars

It was a great stay the staff was polite and kind. My children had a great time just being able to use the pool everyday. My son said he hopes we can go back. The beds were extremely comfortable. Great relaxing get away!
A

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

We had to move rooms. Many rooms available so instead of putting family with rowdy kids past 10 pm away from others they were put right above us. Ugh!!! The sheets had way too much bleach in them
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