Comfort Inn Apalachin / Binghamton W Route 17

Room was good, but staff incompetent and manager/owner unresponsive. Nonsmoking room had obvious cigarette smell and we were switched immediately. (Kid with active asthma.) At midnight, someone opens our door, and leaves quickly. Then hotel staff and other guest bang on door and try to open demanding to know who we are. Woke us all up, scared us terribly. They said room was supposed to be empty. I told staff my name and that I’m a guest. I called front desk to discuss, and same staff member informed me that room was supposed to be empty, and acknowledged that he found my name and am a verified guest. He offered no apology. The next 2 days of our stay, I asked to speak to a manager/owner three times to discuss, and never got a call back. I called again a couple of days after we got home, left another message, and still no response. Scared of hallway noises and locks opening tabs couldn’t sleep the rest of our stay, just miserable. If you make a mistake, acknowledge it, apologize, treat your guests like valued guests rather than criminals. And return a call to hear a customer’s complaint. This Bing U. family will never stay there again.

quite ok for one night sleeping for family.

The king bed room I stayed in had the weirdest sink with a faucet that would run water directly onto the sink. Everything else was wonderful, and I highly recommend staying here for anyone with family in the tri cities area.

I personally like the location, I need to be in n Apalachin for family a couple times a month. And it's great not having to stay in vestal or owego

Starting with the good first, I slept like a baby! Best night sleep in a long time. Unfortunately my specific room, a 2nd floor king suite, was missing one of the curtains and the ceiling had suffered significant water damage. Plus, the key failed to work every day of my stay to the point that my last evening before heading up to my 2nd floor end of the hall room, I preemptively requested a new key - saved me the trip down the hall to ultimately turn around and return downstairs to the front desk to get a new key. Just a calamity of errors, beginning with a late night check in treated with an out of order elevator (short term and a fluke). I didn’t take up the sweet check-in gentleman’s offer to carry my bags up the stairs, it wasn’t that big of a deal.