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Best Western Plus Gallup Inn & Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Best Western Plus Gallup Inn & Suites is a great option for families, offering spacious rooms that can comfortably accommodate everyone. Many guests highlight the friendly and helpful staff, who create a welcoming atmosphere. Families will appreciate the in-room kitchenettes, perfect for preparing meals for children, and the inviting pool and hot tub. The hotel also receives excellent feedback for its delicious and varied continental breakfast, a fantastic start to the day for the whole family. While some past guests noted that the hotel's appearance is somewhat dated and the surrounding area isn't the safest, the overwhelmingly positive feedback suggests that families will find it a pleasant and comfortable place to stay.

Guest highlights

About the hotel

A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Nearby attractions

Best Western Plus Gallup Inn & Suites is located in Gallup. Local points of interest include Gallup Cultural Center, Gallup Indian Medical Center, and Fire Rock Navajo Casino.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Washer/dryer

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Plus Gallup Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

50%

4 star reviews

19%

3 star reviews

12%

2 star reviews

12%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Gallup Inn & Suites

Showing 1 - 10 of 16 reviews

Latest reviews (16)

S

Susan

5 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

We liked the suite rooms with 2 queen beds and a sleeper sofa. Great for the family.
B

Brian

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

My family loved the room. It was large and fit everyone perfectly. The staff was friendly and it was a perfect place to stop over on our way west.
K

Kevin

19 Jun 2024 - 20 Jun 2024
reviewed on hcom

3 out of 5 stars

Room was very roomy and loved having the kitchen area available while we had our toddler with us. Our stay was good but I would say the hotel looks pretty outdated. If you’re looking for something more modern, this is not it. The area around the hotel is a little sketchy looking as well. I honestly did not feel too safe with all of my belongings in my car from our move but thankfully nothing was taken.
K

Kelly

16 May 2024 - 17 May 2024
reviewed on expedia

5 out of 5 stars

The staff was super friendly and helpful. Huge room with full kitchen. My kids loved the pool and hot tub. The continental breakfast was probably the best I have ever had! Delicious food with lots of options. Highly recommend staying here.
R

Robert

13 Jan 2024 - 14 Jan 2024
reviewed on hcom

5 out of 5 stars

Up to see the grand kids. Excellent stay. Very friendly and very clean.
S

Scott

3 Jan 2024 - 4 Jan 2024
reviewed on hcom

5 out of 5 stars

We booked a room that had a sofa bed and our room had an entirely separate lovong room with a full kitchen! Pool was open until 10pm, so kids got to swim, and the breakfast the next morning was the best free breakfast I have ever experienced! What a gem!
E

Erika o

27 Jul 2023 - 28 Jul 2023
reviewed on orbitz

1 out of 5 stars

We arrived to the hotel and we opened the door to our room and it was dirty with trash everywhere dirty,linens, and after driving over 14 hours we were livid. We called the front desk and the lady sounded annoyed and said she would come up and never did so we picked up our kids and left to the Springhill around the corner. Never again. Terrible!
K

Krista

21 Jul 2023 - 22 Jul 2023
reviewed on hcom

3 out of 5 stars

There was good and bad. First the good: beds are very comfortable and breakfast was excellent. The bad: service & temperature. One of our kids always sleeps on the floor when we travel. We had 4 in room but still she is on the floor. The desk refused to give us any linens for her because ‘it’s a fire hazard’ which is ridiculous. Second the AC… the bed near the unit blocked all air flow, so that bed was extremely cold all night and the other was super hot all night.
S

Stephen

9 Jul 2023 - 10 Jul 2023
reviewed on hcom

4 out of 5 stars

Everything about our stay was fine, but my kids were disappointed to discover the pool was closed when we arrived and did not open. I would have booked a different hotel if I knew the pool was closed.
M

Monica

10 Mar 2023 - 11 Mar 2023
reviewed on orbitz

5 out of 5 stars

The staff was super friendly, traveling with an infant I need everything to be clean and here the rooms were very clean everything was great
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