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Hotel Encanto de Las Cruces

3 1/2 star hotel
Connecting rooms
9/10 Excellent
(1151 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a nightclub. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.

Nearby attractions

Hotel Encanto de Las Cruces is located in Las Cruces. Las Cruces Museum of Fine Arts and Culture and Las Cruces Museum of Art are cultural highlights, and some of the area's activities can be experienced at Sonoma Ranch Golf Course and Red Hawk Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Pan American Center or Aggie Memorial Stadium. Discover the area's water adventures with water skiing nearby, or enjoy the great outdoors with hiking/biking trails, ecotours, and mountain biking.

Popular amenities

Family friendly

Free cribs/infant beds
Microwave (on request)
Outdoor pool
Refrigerator (on request)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
3 bars/lounges and 1 poolside bar
Cooked-to-order breakfast available for a fee daily 6 am–11 am: usd 5-15 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Nightclub
Outdoor pool
Shopping
Spa tub

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Romance packages available
Smoke-free property

Nearest Airports

Airplane
El Paso International Airport
66 km from this hotel
Abraham Gonzalez International Airport
81 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Encanto de Las Cruces
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

11%

3 star reviews

0%

2 star reviews

22%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about Hotel Encanto de Las Cruces

Latest reviews (9)

A

Audrie

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

We had an amazing stay! Staff was very friendly & made us feel welcomed- from the front desk, restaurant, & house keeping. The pool was beautiful and the kids had a great time !
S

Sylvia

25 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

great place to stay for families and couples too. very clean,staff is very friendly and very accommodating ,security on grounds. lots of restaurants within walking distance. pool and grounds are beautiful. The restaurant was okay for lunch didn't try the breakfast. free coffee was good.
B

Brandon

25 May 2024 - 26 May 2024
reviewed on hcom

4 out of 5 stars

Stayed a quick overnight while passing through on a room trip. The hotel is beautiful and lots of places to take cute photos. The staff was very friendly and attentive via text! But being “pet friendly” I would say is less than desirable- one tiny rocky/sand area to relieve themselves and the rest of the grass areas were for event use only. There was awedding so there was a reception party until pretty late so I won’t fault them for the noise bc it ended at midnight on a Saturday (which I think is reasonable) pool was cute and had a bar but very very small. Overall good hotel for photos ops and events but not for families or pets.
L

Lori

4 Aug 2023 - 7 Aug 2023
reviewed on hcom

2 out of 5 stars

Beautiful pics of the pool attracted me to the hotel which was beautiful minus out of control kids and parents. It seemed it was the weekend that guests were inviting their outside friends to party at the pool. The room was ok but smelled of smoke the entire time. Nice art though in the lobby.
G

Glenda

20 Jul 2023 - 23 Jul 2023
reviewed on travelocity

2 out of 5 stars

I didn’t appreciate that the hotel did not honor the total price of my stay as when I reserved the room more than a month prior. I also didn’t appreciate all the noise coming from the children next door.
M

Marica

24 Jun 2023 - 25 Jun 2023
reviewed on hcom

5 out of 5 stars

Hands down amazing service. Great vibe, kids had a blast.
L

Lisa

13 Mar 2023 - 16 Mar 2023
reviewed on travelocity

1 out of 5 stars

Smoke alarm went off several times first night. Than again again throughout second night. Thin walls, and could hear a herd of elephants running through the hallways, rooms. It was very loud loud screaming kids, obnoxious. Parking is very full and not well lit. Bathrooms are could be updated. Rooms are very dark. But don’t help with sleep due to the screaming kids and smoke alarms. Beds are comfortable along with pillows but again, not enough pillows to muffle the noise of the kids and screaming alarms. This hotel is a hard pass for me.
c

charmaine

5 Feb 2023 - 7 Feb 2023
reviewed on hcom

5 out of 5 stars

We absolutely loved our stay! The property was above our expectations and the service we received was beyond anything we could have hoped for! The grounds are immaculate, the amenities were perfect and we couldn't get enough of the heated pool and fireplace! We recently had family move to Las Cruces and we hope the property is available on our next visit because we will definitely be staying with y'all again!
A

14 Apr 2022 - 15 Apr 2022
reviewed on hcom

1 out of 5 stars

Check in took a long time and nobody was there. Then when se tried to go to sleep, there were 2 employee outside near our window. Third floor but se could hear the whole conversation and they were cussing here and there. I couldn’t put my baby to sleep because of the noise.
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