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Hampton Inn & Suites Artesia

2 1/2 star hotel
9.2/10 Wonderful
(793 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Hampton Inn & Suites Artesia receives positive feedback for its spacious rooms, friendly staff, and complimentary breakfast. Families appreciate the helpfulness of the staff, particularly in accommodating late arrivals and requests. While some reviews mention maintenance issues, such as a broken pool, the overall experience is considered positive by many families. The hotel is praised for being kid-friendly and offering a comfortable environment.

Guest highlights

The incredibly helpful and accommodating staff, going above and beyond to assist guests with various needs.
Spacious rooms suitable for families.
The complimentary breakfast (although availability is noted as sometimes inconsistent).

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Hampton Inn & Suites Artesia is located in Artesia. Artesia Historical Museum and Ocotillo Performing Arts Center are cultural highlights and Eddy County Fairgrounds is one of the area's attractions.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Artesia
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

9%

3 star reviews

9%

2 star reviews

27%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Artesia

Showing 1 - 10 of 11 reviews

Latest reviews (11)

A

Amy

28 Dec 2023 - 29 Dec 2023
reviewed on hcom

3 out of 5 stars

Your hotel customer reps were very nice and willing to help. Nice when you walk in. Hotel room was ok. Has a musty smell to them tho. Our room had a crack down the wall next to my bed. Love that they had shampoo, conditioner, and lotion alreasy in the bathrooms. Shower head needs a good cleaning. Not much water pressure. Pretty quiet, besides the kid that kept running up and down the hall way. The beds are super hard. Didnt sleep much, and i was achy when i got up. I Was upset when i came down at 8am for breakfast and there wasnt anything left, so i only had a glass of apple juice.
S

Suzanne

20 Oct 2023 - 21 Oct 2023
reviewed on expedia

4 out of 5 stars

Booked this hotel because it had a pool and hot tub and it was CLOSED our whole stay. This is frustrating when traveling with kids and you tell them there is a pool. We were told it may open in the evening and they would let us know and then heard nothing. Everything else around stay was great!
R

Ramiro

14 Sept 2023 - 15 Sept 2023
reviewed on expedia

5 out of 5 stars

We arrived around midnight, after a day on the road with family, the woman who checked us in was incredible! She was so helpful and accommodating. Who raided the hotel mini store and she brought individual microwaves to each of the rooms we reserved and made sure we had everything we needed. I wish I would’ve gotten her name but she was working overnight 9/14 with dark hair. Hampton please give her a raise or some kind of reward.
G

Genaro

29 Aug 2023 - 30 Aug 2023
reviewed on expedia

2 out of 5 stars

We came from out of town to a special event from the FLETC graduation, and I specifically chose this hotel for in-door heated pool so my kids would enjoy. The pool temperature was really cold and not working. I had called twice in advance just to double-check about the heated pool, and was told it was working when it wasn’t. I paid top dollar and got the most expensive hotel in Artesia for it not to be working correctly. My family was really excited about the heated in door pool, but ended up being a waste of money.
C

Cynthia

20 Jul 2023 - 21 Jul 2023
reviewed on expedia

5 out of 5 stars

We came for a family holiday and enjoyed our stay very much. The rooms were clean, great breakfast, and very good customer service.
J

Jeremy

12 May 2023 - 14 May 2023
reviewed on expedia

5 out of 5 stars

Friendly staff, fun environment..kid friendly.
J

John

14 Mar 2023 - 15 Mar 2023
reviewed on hcom

5 out of 5 stars

With 4 grand kids for Spring Break. Our room was spacious & the front desk person was very friendly on all of our request.
B

Brenda

Invalid Date - 27 Dec 2022
reviewed on expedia

2 out of 5 stars

Great sized rooms and location. We stayed 5 nights and NOT ONCE did our room get cleaned. We were there 24-25 of December which I understand is Christmas and the staff was with family BUT the other days we never got a nice cleaned room nor new towels.
C

Celia

5 Nov 2022 - 6 Nov 2022
reviewed on expedia

2 out of 5 stars

When we checked in they gave us our rooms key but the room wasn't ready. When we entered in the room the bed wasn't made and there was a paper bag in the desktop. I had to wait until the room was cleaned up. At night I called to ask for an extra towel (my reservation was for 3 people and there were only 2 towels in the room) and they were not able to take a towel to my room since they are short staff. They said if I wanted a towel I had to go to the lobby to get it, I explained I was traveling with two little ones that I could not leave alone in the shower but there was nothing they could do.
A

Alfonso

6 Jul 2022 - 8 Jul 2022
reviewed on orbitz

5 out of 5 stars

Hotel has everything me and my family needed
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