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Home2 Suites by Hilton Albuquerque/Downtown-University

3 star hotel
Connecting rooms
9/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton Albuquerque/Downtown-University is a great option for families, offering spacious rooms with comfortable beds and a convenient layout. Many families appreciate the excellent breakfast, although some have noted that the selection may vary. While the pool is a popular amenity, it's important to check its availability as it may be closed for maintenance at times. Families appreciate the helpful and friendly staff.

Guest highlights

The spacious rooms, perfect for families.
The excellent breakfast (although selection may vary)
Helpful and friendly staff
The separate bedroom area in some suites, allowing parents to sleep while kids sleep on the sofa.

About the hotel

This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Located in Albuquerque, Home2 Suites by Hilton Albuquerque/Downtown-University is in the city center and near the airport. Sunshine Theater and El Rey Theater are local landmarks, and some of the area's attractions include University of New Mexico Campus Observatory and Explora Science Center and Children's Museum. Looking to enjoy an event or a game while in town? See what's happening at Isotopes Park or The Pit. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Kitchenette
Laundry facilities
Microwave
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Swimming pool

Outdoor

Bbq grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Albuquerque International Sunport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton Albuquerque/Downtown-University
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

42%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton Albuquerque/Downtown-University

Showing 1 - 10 of 12 reviews

Latest reviews (12)

M

Mindy

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

My family enjoyed this hotel very much. The room had a nice layout, the beds were comfy enough, the breakfast was one of the beat we've ever had, and we also liked the exercise room. Good stay!
W

Walter

18 Feb 2024 - 19 Feb 2024
reviewed on hcom

4 out of 5 stars

The staff was excellent, the room, lobby were very clean. The only complaints I had was the mattress’s were very uncomfortable and the body wash container was empty. Other than these 2 dislikes everything else was great. The kids loved the breakfast but were disappointed because the pool was being cleaned and was out of service.
E

Erin

3 Nov 2023 - 5 Nov 2023
reviewed on expedia

5 out of 5 stars

Large areas that were comfortable for our family stay.
A

Alice M

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Our stay was awesome! Only downfalls were that the faucets in the bathroom were interesting to use, either installed backwards or too much water pressure, but we made it work! Also the floor in the pool area is a death trap, it never dries, so its always slippery, even with shoes on! (We saw a couple of kids fall when walking!) Other than that, everything else was great! Breakfast was FANTASTIC and DELICIOUS! We will definitely be staying here again!!
y

yasmin

17 Mar 2023 - 19 Mar 2023
reviewed on expedia

4 out of 5 stars

This property was nice. The room was perfect for what I needed. I didn’t like however the breakfast when we got there everything was gone practically and you could hear the worker working in the back but he took his time in refilling everything. Didn’t eat there the next day because didn’t want to show up and everything you needed be empty. The pool was nice but small and the towels were ridiculously small as well. Floor was very slippery kept seeing kids fall all the time. Took them forever to get more towels in there.
J

Jen

5 Oct 2022 - 7 Oct 2022
reviewed on expedia

5 out of 5 stars

We moved here after a bad experience with an Airbnb and our entire family was so much more comfortable. The staff was always so helpful and friendly and we LOVE the curtain that separates the bed from the couch so we could put our toddler to bed without going right to sleep ourselves.
J

Jing

17 Sept 2022 - 18 Sept 2022
reviewed on hcom

5 out of 5 stars

Big enough for me to feel comfortable. Good for families ~ has everything.
F

Faybian

28 May 2022 - 30 May 2022
reviewed on orbitz

4 out of 5 stars

It was a good weekend stay. Granted there were some maintenance issues that were present upon arrival, the staff that were there were very helpful in addressing and resolving most of them. Overall though a great stay, everything we would have wanted in a last minute weekend stay. Staff was friendly and attentive.. everything was family friendly .. breakfast bar was pretty good and better depending on the menu for that day_ inside outside dining option.
B

Bill

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

We are a family of 5 and like lots of room when we travel. It seems like they took 2 full rooms and added them together to make 1. The separate bedroom was nice and the rest of the room had a great bathroom, kitchen, sitting area and desk. The fold out couch was comfortable. We will definitely stay here again.
A

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

The room was nice, everything looked new and clean. My only issue was that we were there to meet with other family members whose children were looking forward to getting in the pool, but it was closed. When I asked why, I was told that a part for cleaning it had been ordered a week ago but it hadn't come in and they had no idea when it would be open again. The night we arrived and checked in, the pool was open and full of guests so when I shared this with the front desk they said they had no idea but it was supposed to be closed. My top reason for choosing the hotel was for a pool, which, by the way, was very small and looked nothing like the photos on the website. The breakfast was also a disappointment, nothing but carb-loaded breads, waffles, bagels, and cereal. No meat, eggs, or even fruit. Disappointed....
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