Hampton Inn & Suites Albuquerque North/I-25

This was a highly rated hotel on hotels.com so we decided to book and now I understand why it is so highly rated. Claudia was there to greet us when we arrived. She got us checked in and was very friendly and helpful as I encountered a small snafu (my own fault). Our room was located on the fourth floor where we had a beautiful view of the Sandia mountains, northern Albuquerque and I-25. Our bathroom was equipped with mounted bottles of hand soap and hand lotion above the bathroom countertops and then mounted shower gel and shampoo in the shower. The room had a digital thermostat with a remote and when we arrived our TV had a personalized welcome message. The hotel was clean and the indoor pool was open and also clean. While our children swam, hotel staff made sure to stock pool towels. While we did not use the gym on the first floor, it looked clean and the equipment looked like it was in great condition. The women’s bathroom located on the first floor for guests was also impeccably clean with feminine products in a basket on the counter, which I found to be a thoughtful gesture. The continental spread had a variety of options from eggs, sausage and potatoes to more grab and go options like fruit and oatmeal and breakfast was from 6:00am - 10:00am which I thought to be about an hour longer than other hotels we’ve stayed at. Usually, breakfast is over at 9:00am. I observed there to be many families and some families had their dogs with them. Excellent stay. Highly recommend.

I didn't like that parking lot got filled right away and we had to park far with our small children.

After packing and moving my vehicle close to the entrance for departure, I headed back inside to finish breakfast with my family. Within that 30 minute window I had $1500 worth of camping supplies stolen off of my car. The straps holding my equipment were cut and two large boxes were stolen. I was told that there was not a way to access the video camera footage and it wouldn’t help if I did. I have filed a police report, but I do not expect much help or cooperation.