The Reeds at Shelter Haven

The pool and hot tub situation is not good; they need to implement an "adult hour" or something because there were small children jumping in and out of the pool and hot tub for hours preventing adults from enjoying this amenity. They need more transport to the beach; the wait time to and from is too long. Check in is confusing because if you enter next to the valet area, which is the most natural thing to do, as the door is right there, it's hard to find the reception area; they need signage or a person there to direct guests; it's not conducive to check in, and it's a bad first impression.