Marriott Park Ridge

We had a nice stay , my kids had good time at the pool ..

High end hotel with some problems that were annoying to us. The HVAC fan was loud. So loud that it interferes with our sleep. Also several groups of people came down the hallway between 1:30 am and 2:00 am who made no attempt to be quiet, loud talking, running kids. The bathroom looked quite stark until you looked at the tub. It looked like a spaceship. There were lots of safety bars, which is a good thing. It was difficult to figure out how to just get a hot shower.

Main reason i came was for the pool which was unavailable . very dirty.. very loud.. not family friendly

We enjoy this hotel. Every time we come to visit family we enjoy our stay.

After a death in the family, we wanted to decompress for the weekend. We chose this hotel, because the website and Expedia says there’s a pool, jacuzzi, room service, and a main restaurant. After we checked-in, we were told that there’s no room service & that the main dining room is only for breakfast. The next morning we went to use the jacuzzi, but it was out of service with police tape wrapped all around it. The pool was extremely worn. Moe, at the front desk never told us that the jacuzzi was out of order when we checked-in- even after I mentioned that I couldn’t wait to use it. When we expressed our disappointment with the false advertising, Moe snickered and said, “Tell ya what I’ll do. I’ll take off $20.” I then went to Letia (sp?) the manager who was very understanding and allowed us to check-out without penalty. Between the false advertising and Moe’s sarcastic unprofessional behavior, we had a horrible time. I feel we should get our money back for the first night, because everything we came to the hotel for was not there, because it was us being falsely advertised.