Silver Legacy Resort Casino at THE ROW

I never complaint because I understand things happen, how ever this last visit for us to Reno was not the best experience, they put us on floor #7, we had 2 rooms my brothers room with his wife and his baby 8 month old, in our room we had our son 4 years old. The odor of the rooms was pretty bad, the entire time smelled like cigarette or weed ( marihuana). My brother called couple times to the fron desk but all they did was bringing a machine to clean the odor that at the moment worked by 1 hour later was the same at some point what to bother to call front desk if nothing else was getting done. The people that come over to used the cleaning machine which they did 2 or 3 times they all said that they always get complaint on that floor of the building because rooms that allow smoking are on floor number 6 and all the smoke goes to the next floor which was our floor. My wife and I stayed here before and was great but not the best experience this last time.

Property needs to be cleaned up big time and the area around it is not safe what so ever with homeless people doing drugs outside and trying to fight each other and every 10 minutes cops are showing up. Also check in what a joke! We got to the front desk at 2:20pm and they wanted to charge us an extra 30 dollars because it wasn’t 2:30 yet and considered an early check in while all the front desk staff are standing around the counter doing nothing but talking and cursing at each other while all the the guest and children present can hear.

We reserved the King but ened up with 2 queens. They said that even though tou reserved a king doesn't mean you will get it. So beware you might have to stay in different room that you reserved. The row area has no sit down lunch services only fast food by the kids clown hotel. I will give them kudos they tried to make it right and gave us a $25 dollar of room credits to use. Other than that the experience was still good and had a great time with my wife

Stayed here for 5 days, 4 nights. Overall, the hotel/casino was great. Rooms were clean. One suggestion is to maybe have adult swim only for a few hours in the evening. First day we got there, we counted about 18 kids in the pool. The pool isn't very big. If you get there as soon as pool opens at 9 a.m. then it wasn't so bad.

great to stay with volleyball team as there was good activities for entire family, staff was friendly and there is a lot to do between the 3 attached hotels, very convenient to drive to locations as well. well maintained facilities.

The Silver Legacy is a shadow of its former self. There are hard working people who have little or no training. Food prices have gotten out of hand and put a damper on family meals. Machines are scarce. The magic is gone as you can feel them nickel and dime your wallet. Its convenient if you have a bowling tournament. But the love of just being at the Silver Legacy has died with COVID. I'll remember the good times, but wont be bacķ.

Housing keeping is unable to provide room service for hot water so I am prepare milk from baby formula.

The property is great for families, couples, everybody. There is something for everybody.

Very satisfied with the stay. Very convenient that it’s physically connected to circus circus and the el dorado so there’s something for the whole family even little kids- mix of restaurants/casino/arcades. Staff was friendly, knowledgeable and helpful.

Met family for a few nights. Hotel was nice. Check in was a breeze, easy parking. Room was nice. Bed is a little hard so not super comfortable, which, after walking and standing all day, would’ve been nice to have a little more comfortable bed. Hotel was quiet, but it’s weird that many restaurants and the cafes close at like 9, and then many aren’t even open Tues. -Thurs. It was nice having three different casinos all connected. We’re not much for gambling, so we spent more time in the Circus Arcade area. The Silver Legacy is nice. Pretty quiet, and worth the pricing.