Virgin River Hotel and Casino

You get what you pay for! This hotel is out dated but not to bad. The pools are very small and old and because you get what you pay for you also get the type of people to deal with. There were a lot of gross things we witnessed around the pool, one time we went to get in the hot tub and there was dog poo in it. Another time a family took there child out of her swim diaper and rinsed her off in the pool. The rooms do not come with things you might have become use to in US hotel rooms, there is no fridge or microwave and no coffee maker. The casino is great and seems better than the others however there was a cocktail waitress that was a total and complete witch and she ruined the entire trip for us. She refused to serve us drinks if we were not betting the max at dollar machines, most the slots in this casino are penny or quarter so she basically refused to serve most people drinks. We were there for six days and she was the only one we ever had an issue with, she was such a witch and ticked us off while also embarrassing us to the point we left the casino. If you don’t get that waitress you will have fun. It’s more laid back than the crazy mess you might experience in Vegas and that’s what we wanted because it’s still lots of fun. We love the bowling if you go on Friday or Saturday after ten you get four dollar games and two dollar drinks. The bowling alley is great. We didn’t go to the arcade this trip but it seems pretty fun as well. Overall good.

We got two rooms that had doors between them so we could fit our family. One room ended up having a toilet that didn't flush. The bar that holds the handle and the seal to flush was broken so luckily we had two rooms to be able to still have one toilet. The hotel just said they would have maintenance look at it after we left.

The room was a little dingy and very dated. THe room was large with plenty of room to set up an office area. We brought our own table as there was just a small round table in the room. The dresser was small with a little TV on it. The sound on the TV could not be adjusted to a volume that could be heard over the AC unit running. The beds were comfortable and clean. They do need to pay more attention to the pool. There was a couple that didn't have a key so someone let them in. This couple then proceeded to let some very large family groups in who didn't seem to be staying there. The pool got very crowded and was very noisy with small children from this group spashing and yelling. They also took almost all of the towels provided by the hotel.

Room was clean, beds were ok, pillows were hard and not comfortable even when doubling. The chain lock was broken, same as last time we stayed in a different room. Asked for towels and they were delivered quickly. Need more pools, too many kids splashing in the only pool they have. Food was good.

Room was reasonably clean but old. Floors creak big time. We registered for 2 adults 2 children but only had 2 towels.

Love this place family friendly

We had a family emergency come up the morning of the day we were supposed to stay, so we had to return home immediately. Of course, because of the timing, policy didn't allow us to cancel. Bummer, because stay here often.

Breakfast was great, place was clean and operational. We stayed with our kids and felt safe and comfortable

Pros: excellent oversize parking, food and service at cafe was excellent. Cons: cockroach…returned from dinner to find a cockroach in our room, killed it, grabbed our stuff and went to sleep in our RV in the parking lot. Next morning when we checked out I filed my complaint and asked for a refund, agent took my info and said she would have the manager call me today. She didn’t even have the decency to apologize for what had happened to us. I haven’t heard from the manager. The bathtub looked like someone had washed sand off the feet of their whole family and the room was just generally gross. Believe the reviews and stay away…I guess price should have been the giveaway that we weren’t getting much, but dirt and bugs is more than what we bargained for

Just a one night stay with my son on our way back from a trip, I’ve gone here multiple times with family and love and trust this hotel.