Shutters Hotel

About the hotel

Timezone: America/Los_Angeles A stay at Hilton Garden Inn Elko places you in the heart of Elko, within a 5-minute drive of Northeastern Nevada Museum and Elko Area Chamber of Commerce Visitor Center. This hotel is 1.3 mi (2.1 km) from Elko Convention Center and 2 mi (3.2 km) from Elko County Fairgrounds. Make yourself at home in one of the 84 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls. Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site. Enjoy a meal at Garden Grille & Bar or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 11:00 AM for a fee. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).

Nearby attractions

Located in Elko, Shutters Hotel is in the city center. South Fork State Recreation Area and Lamoille Canyon reflect the area's natural beauty and area attractions include Elko County Fairgrounds and Western Folklife Center. Explore all the area has to offer with mountain biking, horse riding, and mountain climbing.

Popular amenities

Family friendly

Grocery/convenience store

Indoor pool

Laundry facilities

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Fitness center

Indoor pool

Shopping

Spa tub

Conveniences

Elevator

Gift shop/newsstand

Grocery/convenience store

Vending machine

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Reviews that mention...

All reviews (15)staff (7)pool (6)clean (4)dining (2)evening entertainment (1)

Family Reviews

for Shutters Hotel

3.5 out of 5 stars

15 reviews

Review data

5 star reviews

33%

4 star reviews

27%

3 star reviews

27%

2 star reviews

0%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Shutters Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

L

Liliana

5 Jul 2024 - 7 Jul 2024

reviewed on expedia

5 out of 5 stars

Check in process was very easy. All staff we came across were super nice. Room was spacious for our family of 5. Pool and Gym area- are well kept. Breakfast was delicious. Only cons- The restroom shower had some stains and the sink was cracked.

G

GEORGE

19 Apr 2024 - 20 Apr 2024

reviewed on expedia

1 out of 5 stars

Well we arrived late and got a room.. once we got our things in the room and got the baby settled, immediately had someone throwing stuff at the window. Went to the front desk they checked it out and came back with nothing. Turned the ac on and set it to temp and went to take a shower bang the window again. Mind you third floor center of the hotel we have no idea what’s going on speak to front desk again nothing. Finally just decide to go to bed. Ac so loud it woke me up multiple times a night asked for a different room was told nothing avail. Went back to bed woken up again by the ac. We arrived at 11:15 and left at 8 I got three hrs of sleep

I

Irene

9 Mar 2024 - 11 Mar 2024

reviewed on expedia

3 out of 5 stars

It was okay. The shower heads need to be upgraded. I dont know if it's because there were a lot of families with young kids, but the breakfast was just okay, no milk for cereal, no hot water out for tea. But hot water was brought out for me immediately, the front desk clerk (young lady, blue streaks in hair) was awesome and extremely helpful.

P

PaTricia

6 Jan 2024 - 7 Jan 2024

reviewed on hcom

4 out of 5 stars

The young ladies at check in. Were very nice. Morning staff not so great!! Pool was great and the kids had a blast. Rooms were very clean but beds were way too soft!

J

Jaime

13 Nov 2023 - 18 Nov 2023

reviewed on expedia

4 out of 5 stars

The staff was very friendly and efficient, the room was nice, although I could hear both the interstate traffic and the trains. The breakfast was basically the same as at most hotels, but was plated for you at the steam tables by servers so tipping was expected. There is a restaurant on site for dinner, but I was in town visiting family and friends so I didn’t eat there. My main reason for booking this hotel was so my grandkids could come swim in the pool, but it was being renovated. Disappointing, but it happens. Overall the stay was fine, definitely a nice hotle for a reasonable price.

J

John

23 Sept 2023 - 24 Sept 2023

reviewed on orbitz

5 out of 5 stars

Beautiful hotel and super clean room. Great staff. The initial room that we got had dirty bedsheets, and the front-desk clerk immediately came to our room to give us the key to a new room. The breakfast was good too. We will definitely recommend this hotel to our friends/families.

K

Ken

25 Sept 2023 - 26 Sept 2023

reviewed on hcom

5 out of 5 stars

We made a 2,400 mile trip for a family celebration of life get together and stayed in 4 hotels. Your hotel was by far the best. Did not care for the shower

M

Marc

6 Jul 2023 - 7 Jul 2023

reviewed on orbitz

4 out of 5 stars

Disappointed with quality of the food in the restaurant. Both dinner, which was a little spendy, and the free breakfast. Love that bar and restaurant in the hotel. I was worn out from a long day driving and appreciated not having to go anywhere else for a drink and a bite. Just wish the food was worth the cost. My entree at dinner was overcooked though the huge serving of vegetables was a pleasant surprise. Free hot breakfast was a nice touch but again, the food in the morning was dry and also overcooked. Wanted to relax in the hot tub after a long day's drive, but too many screaming kids for my frazzled nerves. Not a knock on the hotel. Families would love this place but not so much an adult traveler. Worth the price? Pretty much. It was a great place to get a good night's sleep.

M

Maureen

Invalid Date - 5 Jan 2023

reviewed on orbitz

5 out of 5 stars

I loved the lounge area with its large panoramic windows and gas log fireplace. A great place to sit and visit with family.

K

Kathy

7 Oct 2022 - 8 Oct 2022

reviewed on orbitz

3 out of 5 stars

The outside and lobby are beautiful. The rooms could use a good cleaning. A lot of dust and dirt around the baseboards. They haven’t been vacuumed in a long time. The furniture in the room was chipped and the bathtub had black stain on the anti slip part of the tub. We stood at this hotel a week prior and that room was the same, We stood here again not knowing the area and this used to be a Hilton Hotel. Also they don’t have a restaurant up and running. They have everything there but they cater meals instead we were told. We wouldn’t stay here again knowing there is a few nicer places in the area. We found the The Coffee Mug is a good restaurant in town for family style food.