Hyatt Place Omaha Downtown Old Market

Clean and convenient location with modern amenities. We stayed with our children for the weekend while visiting the Omaha zoo. Hotel was lovely inside, neighborhood very busy but security at the hotel felt very safe. Breakfast was nice to have on sight and included in stay. Parking wasn’t included but additional cost and garage was adequate. Pool small but clean with decent upkeep

This hotel was awesome for our short 2 day family trip. It was clean, right in the heart of the Old Market, and the staff were so friendly and accommodating! The only down side was the bed was a bit uncomfortable for us but that isn't anyone’s fault.We will definitely stay here on our next trip to Omaha!

Nice hotel, kids friendly, and close to everything. Only down sides was staff was hit or miss as far as helpful, and rooms use the motion sensors that click constantly and turn air of as you sleep

We stayed at this location in July. The hotel’s air conditioning was not working in the lobby, elevators or in some of the rooms. We arrived very late after a long drive from Colorado and were given a room that did not have air conditioning. The room temp was 80 degrees. We were given another room but had to move three kids at midnight. We were not the only family requesting a new room that night either. The next morning we went down for breakfast. The sanitizer was empty in the lobby and one bathroom had no soap and the other had no running water. There was no attempt to rectify this for us. We will never stay at a Hyatt again.

They said that they keep the garage secure and charge you for it for your safety, but the security bar was broken our entire stay. The free breakfast was very limited on items. My son struggled to find anything to eat. The kids on the floor above us were very loud and ran and threw things down the hall. The front desk staff was very pleasant. The hotel is in a central location and within walking distance from shopping and restaurants.

This was a great hotel in the old market. Its very convenient to be near all the shops and restaurants. So many families out walking around and enjoying their time. The room was clean and enough room in the bathroom. It seemed outdated but we were only there to sleep anyways. The pool was nice and warm so the family all enjoyed that. Its also within 5 minutes from the zoo or childrens museum. Have to pay 25 a night to stay in the parking garage but that was worth it to us. Overall, would definitely stay here again.

I've never stayed at this hotel before and i'm glad I did. The hotel is nicely located int he heart of downtown Old Market. It does have a parking garage which is one of the main reasons why I chose Hyatt Place. If you have a bigger full-size truck, you will find the parking garage difficult to maneuver through. I have a new Silverado 1500 and I had to carefully watch when entering and exiting by the gate. The check in process was very easy as there seemed to be an employee behind the desk at all times I walked by. The front entrance is only accessible with a keycard which I liked. However, there is a button to ring the front desk if you are there to check in. My family and I stayed in a king suite which had 1 king bed and a pull out sofa bed couch. The room was nice sized and included a microwave and mini fridge. The thermostat in the room only had temperature control and fan speed. Didn't have A/C or heat as a function. Had it set on 79 degrees to be comfortable as it was below freezing during our stay. A huge downside to the room was the door to the bathroom. It was a frosted glass door and the lock was always difficult to lock. If someone got up in the middle of the night to use the bathroom, it would light up the whole room as the door was basically see through. The free breakfast was ok. It had a toaster for bread. No waffle maker. The milk was barely cool enough to drink or use in the cereal.

I enjoyed my stay. I was not crazy about the bathroom door being glass (not so private) and the lock would not lock. My sons and their families were there too, so I had grand kids visit quite often. The staff were very nice. However they charged me for parking I did NOT have a car.

Overall our stay was fine, nothing great but also not horrible. Pros: Friendly staff Convenient parking Breakfast was decent Cons: Had to request infant crib twice before it was brought to our room Pool was disgusting, smelled horrible and the bottom of the pool was slimy Shower drain cover was loose Coffee at breakfast was terrible

Family gathering and grandkids loved the pool!! Great breakfast!!