1/29

Holiday Inn Express and Suites Kansas City Airport, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1017 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.

Nearby attractions

In the suburbs, Holiday Inn Express and Suites Kansas City Airport, an IHG Hotel is in an area with good airport proximity. Shoal Creek Living History Museum and Kansas City Memorial Hall are cultural highlights, and some of the area's activities can be experienced at Tiffany Greens Golf Course and Ladoga Ridge Winery. Worlds of Fun and Kansas City Children's Museum are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Kansas City International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express and Suites Kansas City Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

17%

3 star reviews

0%

2 star reviews

33%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express and Suites Kansas City Airport, an IHG Hotel

Latest reviews (6)

S

Solomon

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Super clean, convenient and friendly staff but pricey and small pool but over all my family love the stay here for 1 night. Bedsheets and towels look new which is really nice, and smells fantantic
A

Austin

9 Dec 2023 - 10 Dec 2023
reviewed on wotif

5 out of 5 stars

The hotel staff was nice and it was clean. I called before booking to make sure the pool was open (inside, winter time) and was told it was operational. When we arrived it was under construction — the hotel staff was apologetic and arranged for our kids to use an adjacent hotel property to make sure the kids were happy. Much appreciated and although there was initial disappointment it was quickly rectified.
C

Carla

10 Jul 2023 - 11 Jul 2023
reviewed on wotif

1 out of 5 stars

I booked this property for a family of 7 requesting adjoining rooms. We chose it because it had a shuttle to the airport. Never told it was limited. Not enough room on 4am shuttle and had to pay double for an Uber. Also No adjoining rooms available. Really poor representation of actual amenities.
R

Rhonda

22 Jun 2023 - 23 Jun 2023
reviewed on hcom

4 out of 5 stars

Holiday Inn is my family’s go-to hotel chain. We have yet to be disappointed with the chain or the service by the staff.
M

Mario

8 May 2023 - 9 May 2023
reviewed on wotif

2 out of 5 stars

If I could post pics, I could show you the nasty dirty toilet we found, and dried food on the wall by the couch. I was going to call the front desk, but our phone didn’t work. I went down to the front desk and the lady gave me three rooms to check if they were clean. Who, by the way, after reading my Christian shirt, told me the earth is flat. I asked the guy helping out if she was kidding and he said she is dead serious. Yikes! One of the rooms also was occupied. The last one we stayed in because it was clean but a little cold. We soon found out the air conditioner didn’t work properly and that was why the room was cold. We just turned it off and went to sleep. We had an early flight to catch. We’ve stayed several times at this hotel and never experienced anything like that. I’m leery now about staying again.
N

Nicole

21 Jan 2023 - 22 Jan 2023
reviewed on wotif

2 out of 5 stars

From the start we had a terrible experience with the front desk staff. I had called earlier in the day to ask for early check in, which was approved. We arrive 20 minutes before regular check-in, and before I can tell her that I had called about early check in, she tells me "Check in isn't until 4." Once I tell her I had called, she checks for a room that's ready. Mind you, her attitude is terrible this whole time. She hands me keys and says, "I pray this room is clean. Because I don't know which ones are and aren't," and proceeds to show me a list of 15 rooms that are marked dirty. We go to the room, and it was clean. However, there's not TV remote (not a big deal), and the smoke alarm is beeping. I went down and asked if someone could change the battery so it would stop beeping every 5 minutes, and she said she had no idea how to do that, or where the batteries are. She then asks her coworker (who isn't clocked in yet, was just in the lobby), and his response is, "I'm not on the clock until 4:30, you have to do your job." I understand not wanting to start work early, but your coworker is helpless and you can't take two minutes to help? The process to find the correct battery takes 20 mins, and I have to replace it myself. The staff's attitude from the beginning set a sour tone for everything to follow. At that point, I wouldn't book again just do to the incompetent/poorly trained /unhelpful staff. The beds were terrible, and we could hear the child above ALL night.
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