Kansas City Marriott Downtown

Everything was very nice at the hotel. It was right in the middle of downtown which made getting everywhere very easy. The staff were friendly and the hotel was very clean. Housekeeping was very prompt and the room looked brand new after each night. I will be staying here every time I visit KC. Power and Light District is blocks away and you can easily walk to it from the hotel. I can't wait for the new outdoor park/venue that is being built right across the street. It will be my family's destination.

My husband and 2 kids went for an overnight stay to go to Worlds of Fun and it was amazing hotel. The only thing that was wring was the King bed had a major noise when you sat down on it but it was still comfortable.

Not only did the lobby to check in always smell like a sewer but upon arrival to my room there were things from the previous person still stuck to the counter. So I question how well they actually clean the rooms. Then upon heading out for the day the cleaning came in. We spent all day out due to it being a bachelorette party. We cot back late to find our room door propped open. Not only did I have to do a safety check because we were afraid there was someone in there, but we then had to waste time from our celebration to make sure nothing was stolen. But then with the place being packed with people and child from an event whose to say no one had been in there. When I called down the guy said he would talk to his manager and call me back. He never did. Upon check out he was like oh yeah I talked to my manager. Ok, so don’t call me, and don’t send anyone up to check on us. I’m beyond irate with the service and safety of this hotel.

First of all I just want to say that every single employee I came across was rude as hell. Extremely! There was one kid working on a side restaurant inside the hotel that helped me more than anyone in there did and went way above his job! I gave him a tip and he was the only one who deserved it. Very sweet guy! I will not be staying there again! The beds we’re comfortable and everything was great with the rooms but the people were just very degrading