Comfort Inn Grain Valley - Kansas City

The side entrance doors to the property never locked at night. When I took my dogs out at 3am I wasn’t happy to find that I did not need my key to access the hotel via the side door to come back inside. Anyone could have come to the hotel and accessed any of the hallways at anytime. The card reader at the door constantly flashed green which is what told me it was permanently unlocked. I noticed the same flashing green light in the card reader at the other side of the hotel as well at the same time. So I assume neither door locked. That doesn’t give you the safest feeling, especially when you are the first room just inside that door. The pool was also closed at 10:30 am when the pool hours read that it opened at 8am. I did not ask why it was closed and was not trying to access it myself but I imagine you’d have some pretty bummed kids if they wanted to swim! Lastly, we had a dirty (gross stain) washcloth when we arrived in our room which didn’t give me the best feeling about cleanliness even though we had no other cleanliness issues.

Stayed 3 nights while visiting family for Christmas. Room and lobby was recently remodeled and in great shape. Hot breakfast included each morning (average quality but appreciated). Staff was friendly. Will definitely stay there again. Way better than anticipated for the money.

Room was nice, even though we were in the wrong room, we reserved 2 queen size bed room and got a king suite. So my mom and pet did not stay with me and my kids, they had double charged another customer, as well as put a “retaining” fee on my card. Even though I was told repeatedly that

Needed a room not far from Kansas City. This hotel was perfect. Clean, comfortable, had a friendly staff, and everything was in great condition. Only complaint is that breakfast ended at 9:30AM. Fine for business, but rushed for a leisurely family vacation.