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Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

2 1/2 star hotel
8.8/10 Excellent
(732 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Independence-Kansas City is a family-friendly hotel with many positive aspects. Families appreciate the comfortable rooms, which are spacious enough to accommodate families of six. The hotel also boasts a pool and hot tub, which are a big hit with kids, and a breakfast buffet with a variety of options. The hotel's location is also convenient, with restaurants within walking distance. While some noise issues have been reported, the generally positive feedback points to a pleasant family stay.

Guest highlights

The spacious rooms, comfortable beds and the extra amenities such as sofa beds and chairs.
The warm, inviting atmosphere and the friendliness of the staff, especially those working in the breakfast area.
The pool and hot tub, perfect for both kids and adults.
The convenient location and proximity to restaurants.

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Independence, Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel is in the city center. Leila's Hair Museum and National Frontier Trails Museum are cultural highlights, and some of the area's attractions include Worlds of Fun and Centerpoint Community Ice. Adventure Oasis Water Park and Paradise Park are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Kansas City International Airport
43 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

9%

3 star reviews

0%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Marie

19 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

This property had very friendly staff, good breakfasts. It was very convenient to everything we needed to do and has restaurants within walking distance. The people here really knew the area and shared recommendations. Comfortable beds and nice size rooms. On the downside, there were a lot of noisy kids at the pool when we were there and the rooms are not that well soundproofed so you could hear a lot.
N

Nicole

14 Apr 2024 - 15 Apr 2024
reviewed on hcom

5 out of 5 stars

Came to Kansas City for family wedding, just styed one night but we were allowed to check in early so we were able to change in to dress clothes for wedding in mid afternoon! Kids got to swim and hot tub after wedding so they were happy!
S

Steve

9 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

Our room, lobby, and breakfast area were all clean and well maintained. Beds were soft, and plenty of hot water for showers. The pool and hot tub were both operating and an extra amenity my family enjoyed. The breakfast buffet had plenty of options, including hot food.
J

Jennifer

29 Feb 2024 - 1 Mar 2024
reviewed on hcom

5 out of 5 stars

My daughters and I stayed in a King room and it was great! The bed was comfortable and there was plenty of space. We had 2 tvs so they had their own and it was nice having the sofa bed and chair by the bed as well. The pool and hot tub are always warm and perfect for adults and kids and we even had it all to ourselves which was amazing! One of the ladies at breakfast was so kind as well (I don't know her name unfortunately but she was talking to my girls and to other customers and so friendly when we walked in even). We enjoy this hotel each time we stay.
J

Judith

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

1 out of 5 stars

Super loud with kids running around and workers vacuum the hall ways at 7am
D

Darla

24 Nov 2023 - 26 Nov 2023
reviewed on expedia

5 out of 5 stars

Location was ideal. We had several families staying in 6 rooms. Gathering in the lounge was very nice. Fitness room had all the space and equipment we use. Pool water was just too cold, but a nice facility. Room 135 bathroom exhaust fan didn't work. One bed was heavenly, the other lumpy. Staff and service were great!
D

David

Invalid Date - Invalid Date
reviewed on travelocity

2 out of 5 stars

We couldn't really use the pool and hot tub during our stay because there were always far too many people, especially ruckus children splashing and yelling. We found out from the front desk that they have a sister hotel down the road and their pool area was closed, so they were allowing their guests to use our facilities. I can understand their decision, but there just wasn't enough room to allow that, nor was the staff doing anything to monitor the situation.
S

Sara

3 Mar 2023 - 6 Mar 2023
reviewed on travelocity

5 out of 5 stars

The staff went above and beyond. All so polite and so helpful. The room was nice and the food was good. Breakfast until 10am on the weekends was so nice! Pool hours until 10pm. Our family of 6 baby fit comfortably.
J

Jomicia

25 Feb 2023 - 26 Feb 2023
reviewed on travelocity

5 out of 5 stars

This was one of my greatest stays! The staff was super friendly and very helpful. I loved how the hotel was very family oriented with the accommodations! I stayed 3 nights and 4 days and will definitely be booking here for anytime I need a hotel stay!
Y

Yadira

Invalid Date - 21 Dec 2022
reviewed on travelocity

5 out of 5 stars

It was really a pleasure staying there with my family. The people in charge of the front desk were excellent, they attended my children (9, 7 and 2 years old) with a lot of patience and they really fulfilled all their requests; It was wonderful. The Sr. in charge of the kitchen, at breakfast also had a very nice detail with my children, so my children were completely happy and that was the best for me. Thank you very much for all your attention! πŸ˜ƒπŸ˜€πŸ˜ƒ
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