Best Western Route 66 Rail Haven

This was the worst place we stayed during our trip (16 days and 14 hotels)! Of the two check in staff present one just got up and left even though there was a queue. After check in our room key did not work so they put us in a different room. We are a family with two children and the new room was right next to a bachelor party which came back after 10pm and sat right outside our room, smoking, drinking and using very bad language. There are plenty of rooms available so surely there was no need to put us right next to them! As reception was no longer occupied we sent an email to complain but a week later we still have not had a reply or an apology! The breakfast selection was good but the breakfast room was too small for the size of the motel and there was not enough space to move and/or sit. As on the day before the staff was not interested at all and did not want to be there. It really was a shame as we wanted to stay at a Route 66 motel but we would not stay there again under any circumstances.

I was traveling with my husband and 2 kids. We spent one night on our way to Chicago. The room was clean. The room had adequate accommodations. The only bad thing about the room were 2 things. The bottom bunk bed support for the mattress was not very good. My daugther sunk in the middle of the mattress. And the other thing was the shower was very very slow draining. We had to wait about 20 after each person showering to take the next shower. I think the shower drain needs to be cleaned out. The breakfast was decent for the price paid. We would probably stay here again if the two things were corrected. The 2 staff employees we encounters were very upbeat and friendly.

It is a neat place to stay. Clean! The family really liked staying here. The family room has a separate room for the kids. The very few changes/suggestions I have is the toilet is really low to the ground, the mattress was just at the point of needing replaced. But, I slept very well despite it. The staff was so nice and the breakfast was fresh!

We loved this hotel. It was great for the family because they offered a family suite with a separate room for the kids that had a bunk bed. We were sad that our 2nd day the pool was closed due to chlorine issues, but we understand things happen. We would definitely stay here again. The staff was friendly and helpful, nice location because it wasn't too crowded, but we could get to Lamberts and Branson easily, and it had everything we needed.

I like the extra bedroom for the kids and the secure feel of the entire stay. Staff is friendly and helpful. All around favorite place away from home

This is an iconic highway motel on old route 66. While not a luxury inn, it is clean, safe, and maintained in period form. It remains popular with visiting musicians tapping into 50’s nostalgia, with traveling cyclists visiting the old route, families on vacation, and regular people. It is great fun and central to downtown, Missouri State U, nice neighborhoods, and suburbs. While there, also visit Casper’s diner on Glenstone, not far away.

Very clean and the family suite was perfect for our needs. We only wish that the breakfast went a little later than 9:00 cause by the time I got everyone up and ready, we missed it.

Booked 3 nights . Wanted away from everyone and they accommodated me.Visting family and had great nephew with me. He had plenty room to play outside and we felt super safe . Security onsite . Haley at the front desk was awesome 💯.So comfortable I stayed a extra day to rest before my road trip home . Will stay again !

We were very pleased with our family room at the Rail Haven. Learning about the history of the motel just added to its charm. We will definitely stay there again when we are in Springfield. The staff was extremely friendly and helpful. The maintenance man was very willing to show us the Elvis room as well as the Wild Bill Hickok room. We hope to be able to reserve one of those rooms on our next trip. Best Western is well served by the wonderful staff.

What a wonderful surprise to pull up to this cool hotel! We loved everything about our short stay and have already told friends and family to make sure this is where they stay if they travel through Springfield.