Sheraton Flowood The Refuge Hotel & Conference Center

About the hotel

Along with a golf course, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Flowood, Sheraton Flowood The Refuge Hotel & Conference Center is near the airport. Farish Street Historical District and Freedom Corner are local landmarks, and some of the area's attractions include Mississippi Sports Hall of Fame and Museum and Mississippi Agriculture and Forestry Museum. Mississippi Children's Museum and Mississippi Museum of Natural Science are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Lazy river

Outdoor pool

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 restaurant

1 swim-up bar, 1 poolside bar and 1 bar

Room service available

To-go breakfast available for a fee daily 6:00 am–11:00 am: usd 6-10 for adults and usd 6-10 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Assistive listening devices in meeting rooms

Braille signage

Grab bar near toilet

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Pool access ramp on site

Portable bathtub seat

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Golf course

Outdoor pool

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

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Nearest Airport

Jackson-Evers International Airport

2 km from this hotel

Reviews that mention...

All reviews (10)location (1)pool (6)staff (4)clean (2)evening entertainment (2)

Family Reviews

for Sheraton Flowood The Refuge Hotel & Conference Center

5 out of 5 stars

10 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Flowood The Refuge Hotel & Conference Center

Latest reviews (10)

J

John

17 Jun 2024 - 18 Jun 2024

reviewed on hcom

5 out of 5 stars

Great 1 night stay for a family traveling through Jackson area. Wish we were able to stick around longer to take advantage of all the great amenities like the pool/golf.

M

Michael

24 May 2024 - 26 May 2024

reviewed on hcom

5 out of 5 stars

Got in late and our room had not been clean but the staff did a great job getting us accommodated in a timely fashion. Our kids were placed in one room and my wife and I were treated to an upgraded room for the night. Great hotel and the staff was super friendly.

S

Sandy

6 Aug 2023 - 7 Aug 2023

reviewed on orbitz

5 out of 5 stars

Great property in Jackson! Friendly staff . Good amenities for the kids. Highly recommend

L

Lisa

16 Jun 2023 - 18 Jun 2023

reviewed on hcom

5 out of 5 stars

Overall, the hotel was excellent! The service was top notch, the gym was awesome, the rooms were super clean, and my kids loved the pool. We’ll definitely be going back. We lost electricity due to a storm and I was very anxious and upset, but being here made me feel much better.

N

Norm

15 Oct 2022 - 16 Oct 2022

reviewed on hcom

5 out of 5 stars

Very nice hotel … my son had a baseball tournament…he loved the lazy river and the pool is awesome . The golf pro let my son putt on the practice green which he really enjoyed . Very nice guy and the course looked fantastic. We will definitely stay again. Anyone with children would benefit by staying here and the bar for the parents is nice to watch a game etc.

S

Samitria

10 Sept 2022 - 11 Sept 2022

reviewed on hcom

5 out of 5 stars

Amazing stay. My family and I enjoyed it.

J

Jill

16 Jun 2022 - 20 Jun 2022

reviewed on hcom

5 out of 5 stars

Whenever I visit family, I stay in the Flowood area. I've stayed at several of the local hotels. This was a nice surprise and will now be my go to when I visit. The pool area was fabulous for the kids and adults. My only complaint was bar staffing. The kids had to wait in the long pool bar lines to order food while at the pool. For all the events going on that weekend onsite, all bars only had one bartender. I felt so sorry for them. They were frazzled trying to keep up with the demand. Each of the bars were large enough to accommodate 3-4 people to tend and absolutely needed that many. Poor staffing decisions by management.

J

John

27 May 2022 - 30 May 2022

reviewed on hcom

4 out of 5 stars

Husband and I stayed for relaxing weekend. The hotel has 40 lounge chairs… people were down at 8am putting towels on chairs to save. They may not show up until noon.I know there is an employee shortage but really need outdoor pool attendant. The lazy river is great if there are not children it it running and swimming under you. The employees were all very nice and accommodating.

C

Cheri

13 Apr 2022 - 14 Apr 2022

reviewed on hcom

4 out of 5 stars

It was ok. For the money you pay for the stay it seems like they would at least have complementary coffee and pastries. I was disappointed that breakfast each morning was $23.95 per person. Now we had a large family reunion staying at the hotel over 50 people. That’s a lot of money for breakfast buffet. Suggest they have the option for guests to order from the menu as well

A

12 Jul 2024 - 14 Jul 2024

reviewed on hcom

5 out of 5 stars

Great hotel with amazing amenities. The pool and lazy river was everything. Because of location, it was not crowded at all. Our 3day getaway felt like a week! Only complaint I have if any was the drinks. Chunky ice, and light on the alcohol. Very family friendly, no casino, great views, in a great country town with lots of things to do near by.