Hyatt Place Minneapolis Airport-South

Clean, friendly staff. Room was perfect for my family for a quick stay but I can see that we will be comfortable for a weekend if we needed to stay again

My family of 5 enjoyed our stay. We got a double bed suite with sofa and we made it work. The kids loved the pool and daily breakfast. The hotel was clean, smelled nice and the staff was friendly. Thank you Hyatt!!!

One of my favorite places to stay with my family. Best breakfast ever!

My daughter woke up with what appeared to be a tic on her back after complaining of itching. Her mom looked at her back before scratching and noticed what looked like a tic. After making my kids shower we discovered another one in the bathroom. Upon checking out we informed the staff and they told us they would contact room service to look into it and have it cleaned. I didn’t expect anything for the experience but the lack of what seemed to be caring bothered me. Just a “we’ll look into it” didn’t sit well with me. Other than that the property was properly maintained and close to everything.

I had a great comfortable stay at the Hyatt Place with my family. The breakfast was amazing! The pool was a great amenity for the children! And the rooms were very nice and comfortable for our entire group.

Excellent service. Was nice to havetghe shuttle drivers that take you to / from the airport, Mall of America and restataunts close by. All three of them were friendly and helpful. Staff was friendly and room was clean and tended daily. Sofabed was nice to have the third bed / kids each had their own bed. Decent breakfast and pool. Only complaint was not enough hot water and low pressure in the shower and often had to go into the back of the toilet tank to get it to refill. Located close to the airport and mall. Woukd definitely stay again.

Our family spent 2 nights here during spring break while we toured Mall of America. It’s a very nice hotel with friendly staff. Our room was spacious and clean. Unfortunately, the pool was out of order during our stay which was one of the primary reasons for staying here. Understandably this is out of anyone’s control, but we were very disappointed. The hotel staff did graciously compensate part of our stay due to the inconvenience. They have a nice, fairly extensive continental breakfast which was very good and a great way to start the day before heading out. They seemed very short of supplies for breakfast. One morning they were out of syrup for the French toast and the other morning they ran out of plates at one point. Parking is available onsite, although we were quite surprised that we had to pay for a nightly parking fee in addition to our room rate, particularly since the hotel has ample parking onsite. While we have encountered this at other hotels, typically it’s with hotels that don’t have their own private parking, limited parking, or are located within crowded city streets, which is not the case here. Overall, we enjoyed our stay and would return.

Pool wasn’t working. Specifically booked for the pool. Disappointed kids.

Upon check in, we were informed the pool was not operational and would not be for multiple days. We were told we could swim across the street at a different Hyatt. Upon speaking with that location, we were told that was not an option. For a party with young kids, this was unfortunate. Was told we had to pay for parking each night. Room was dirty upon entry, trim coming off part of the wall, light fixtures crooked. Check in reception staff had an AirPod in during entire interaction. In getting our refund, hotel was going to hold $100 dollars because we “stayed there”even though we asked for our stay to be cancelled about 20 minutes after check in. Would not recommend this location to anyone looking to stay in the Bloomington/MSP airport area.

Pool was extremely cold, I called the day before to check and see if there pool was operating was told yes, checked in on Friday and went to the pool and my kids couldn’t even stay in, was told some one would fix the temperature came back Saturday and the front desk told me someone would be on the way later that evening was told they don’t even have maintenance on the weekend, tried to take a shower and the water was cold couldn’t get anything done the whole time I was there would never be returning