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Holiday Inn Jackson Northwest Airport Road, an IHG Hotel

3 star hotel
8.6/10 Excellent
(504 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Jackson Northwest Airport Road is a great option for families, offering comfortable rooms with soft bedding and blackout curtains ensuring a peaceful stay. Families appreciate the convenient location, close to amenities such as Meijer, and the presence of both a regular and a kiddie pool. While some guests have noted minor issues such as inconsistent water pressure, the overall experience is largely positive, with many praising the hotel's cleanliness, service, and comfortable amenities.

Guest highlights

The comfortable beds with soft bedding and pillows
Blackout curtains ensuring a quiet and peaceful sleep
The presence of both a regular and kiddie pool

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Holiday Inn Jackson Northwest Airport Road, an IHG Hotel is located in Jackson. The area's natural beauty can be seen at Meridian-Baseline State Park and Cascade Falls, while Michigan Theatre of Jackson and Ella Sharp Museum are cultural highlights.

Popular amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 6 am–10 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Children's pool
Fitness center
Indoor pool

Outdoor

Picnic area
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Vending machine
Water dispenser

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Lansing, Capital City Airport
58 km from this hotel
Detroit Metropolitan Wayne County Airport
90 km from this hotel
Bishop International Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Jackson Northwest Airport Road, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Jackson Northwest Airport Road, an IHG Hotel

Latest reviews (7)

L

Lisa

5 Apr 2024 - 6 Apr 2024
reviewed on orbitz

5 out of 5 stars

Check-in was super easy and quick - thank you Liz. Happy our room was at the end of the hall as I was traveling with 3 rambunctious kids. Room was clean and the sheets, pillows and bed were super soft! We loved the warm pool and the kiddie pool was a bonus. Breakfast was great…I would definitely stay again
J

Jame

14 Oct 2023 - 15 Oct 2023
reviewed on expedia

5 out of 5 stars

Staff were amazing, rooms were clean, the pool and kiddie pool were great.
T

Thomas

16 Sept 2023 - 17 Sept 2023
reviewed on expedia

4 out of 5 stars

Rooms were great. The "heated" pool which was the whole reason for booking was freezing and the ceramic tile around the pool was dangerously slippery when simply walking. Made the stay a total bummer for the kids
J

Jacob

31 Mar 2023 - 1 Apr 2023
reviewed on expedia

5 out of 5 stars

The kiddy pool was very nice addition to the regular pool. Breakfast was a mess because they were understaffed.
L

Lauren

Invalid Date - 15 Jan 2023
reviewed on expedia

5 out of 5 stars

We were visiting family in Jackson and heard this was the newest, most recently built hotel. We were not disappointed! The beds were so comfortable, perfect pillows, black out curtains, very very quiet, didn’t hear a sound from another room. The service was excellent. The bar, the food, the wait staff were great. To top things off, it was literally 2 minute from meijers for anything conveniently forgotten. I would absolutely stay here again.
Z

Zena

31 Dec 2022 - 1 Jan 2023
reviewed on expedia

1 out of 5 stars

I had small children wanting to watch t.v we wanted to do something special bc we never get out the house. We live with my father and no t.v We went there to have a good time watch movies and ball drop and we couldn't do that bc t.v in the rooms was down !! I called several times n was told t.v would be on by 4 n wasn't!!! We was very mad n nothing about it was done I had 2 rooms there. Don't think we'll be back. No money off or anything!
A

9 Jun 2023 - 10 Jun 2023
reviewed on hcom

4 out of 5 stars

Traveling with family. My expectations for a hotel at this price point: Clean room with a comfortable bed and a nice hot shower (and, of course, excellent service). My experience: Positive: Excellent service, clean room, comfortable bed, quiet with dark blinds for good sleeping. Neutral: Water pressure in the shower was very weak.
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