Courtyard by Marriott Jackson

I needed a last minute room and not only did they accommodate my family, they were so compacionate and understanding of our needs (my husband is on peritoneal dialysis) the room was so spacious and comfortable. The pool and hot tub were EXACTLY what i wanted.

My family of 5 were in town for a funeral and stayed 3 nights. Staff were very welcoming and friendly and the building is beautiful. Our room was just what we needed, we'd gladly stay again if we ever end up in Jackson in the future. Beds were comfy, rooms were very clean. Hot tub and pool were great as well! The whole family had a great experience. Thank you!

Property was very clean, beds was comfortable and kids loved the pool area

Overall the stay was good. Stayed in a suite with 4 kids so planned to use the pullout sofa bed and found the fitted mattress pad was on the mattress already folded up in the sofa and dirty. Went in the closet for a change and there was only a duvet with no sheets or anything else. Went to the front desk after hours and they could not replace or wash any bedding, just gave me new sheets. Also had a $10 incidentals charge pop up just a couple hours before check-in. We only checked-in, dropped stuff in the room, and went to dinner. During dinner had the charge come across my phone. Called the hotel after check-out (because I forgot to ask while we were there) and nobody could tell me why there was a charge placed on my card. Still waiting to see if it's reversed or goes through but the hotel says they don't show it on their end so it should be reversed. Should be able to tell me EXACTLY why a charge is placed on my card though.

My daughter was pricked by a sewing needle in the couch cushion. Very small room for a family. No towels in the pool area. Expensive breakfast options. Apathetic staff.

I often use this hotel as a local getaway for my family.

Too much Chlorine in the pool… kids were coughing and eyes burning!!!!