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Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel

2 1/2 star hotel
9/10 Excellent
(822 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a 24-hour fitness center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a business center, and concierge services.

Nearby attractions

Located in Grand Rapids, Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel is in a shopping district and near the airport. Heritage Hill Historic District and Meyer May House are local landmarks, and some of the area's activities can be experienced at Watermark Country Club and Frog Hollow Playground. Looking to enjoy an event or a game while in town? See what's happening at MSA Fieldhouse or Van Andel Arena.

Popular amenities

Family friendly

Free supervised childcare
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free on-the-go breakfast available daily 5:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Indoor pool
Outdoor pool

Outdoor

Picnic area
Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Gerald R. Ford International Airport
3 km from this hotel
Lansing, Capital City Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

14%

3 star reviews

14%

2 star reviews

14%

1 star reviews

29%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel

Latest reviews (7)

C

Chris

18 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

That was family visiting it was what we needer
j

jim

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

1 out of 5 stars

Was a very loud place to stay children running up and down the halllways in the middle of the night. The room of above very noisy finally quieted down at 4am. Will make sure I never book a room there ever again
N

Nicholas

3 Feb 2024 - 5 Feb 2024
reviewed on expedia

3 out of 5 stars

I had to fix the toilet myself it would flush I had to adjust the baffle inside tank also the beds are not comfortable kids loud I really came for business snd visit family but I didn’t get not one good night of rest
M

Michelle

22 Sept 2023 - 24 Sept 2023
reviewed on hcom

4 out of 5 stars

They ran out of sausage almost an hour beforehand. Glad that Chobani yogurt was available one morning. Why isn’t a bath tub in a king sized room? That was extremely disappointing to find out after settling into the room. The lady was nice enough to provide orange juice even after closing a minute ago. The staff was extremely nice. I wish there was towels available within the pool setting or that it was known that there is a laundry machine set available to be used. Beautiful place. Nice enough to allow a later check out for the sake of my children.
M

Michelle

14 Oct 2022 - 16 Oct 2022
reviewed on hcom

1 out of 5 stars

There was no stay. We arrived just after midnight to find out this hotel overbooked and gave our room away. We had reservations since August 18. There were 3 other families there in the same boat. The night manager said this happens all the time, because their system allows for overbooking. This comes AFTER I called to confirm the room, letting them know we would be in late due to our flight. We had to go to another property and finally got settled in sometime after 1am. Thankfully we didn't have to sleep in our car. This is unnaceptable and I plan to call IHG and let them know about this as well.
s

susan

13 Jul 2022 - 14 Jul 2022
reviewed on travelocity

5 out of 5 stars

This property is new. The staff was friendly and helpful. The breakfast featured a make-your-own pancake machine, which my kids loved. Other food options are less than 5 miles away. It is super convenient to the Grand Rapids airport. We highly recommend.
C

Christina

16 Jun 2022 - 19 Jun 2022
reviewed on travelocity

2 out of 5 stars

There was a big group that was there and the facility did nothing when we let them know about the late night noise or the kids running up and down the hallways banging on doors all hours. It was ridiculous that not one thing was done about it.
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