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The Royal Sonesta Boston

4 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1299 verified Hotels.com guest reviews)
See verified family reviews (25)

generated by AI based on family reviews

Overview

The Royal Sonesta Boston is a great option for families, with many guests highlighting the spacious and clean rooms, and the excellent on-site restaurant, the Art Bar, which offers a kids' menu. Families also appreciate the hotel's convenient location, making it easy to explore Boston's attractions. While some mention that the pool may not always be perfectly warm, the overall consensus points to a positive family experience. The friendly and accommodating staff are frequently praised.

Guest highlights

The Art Bar restaurant: praised for its excellent food, kids' menu, and accommodating staff (especially Enida).
The spacious and clean rooms with river views (upgrades available).
Convenient location, close to attractions and family in Cambridge.
The large pool (though temperature consistency is noted in some reviews).

About the hotel

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Near a metro station, The Royal Sonesta Boston is in East Cambridge, a neighborhood in Cambridge with good shopping. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and if an activity is on the agenda, check out Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Looking to get your feet wet? Kayaking and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Indoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Outdoor furniture
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Reception hall

More

Designated smoking areas
Romance packages available

Nearest Airports

Airplane
Logan International Airport
5 km from this hotel
Manchester Airport
69 km from this hotel
Theodore Francis Green State Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for The Royal Sonesta Boston
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

48%

4 star reviews

8%

3 star reviews

28%

2 star reviews

12%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about The Royal Sonesta Boston

Showing 1 - 10 of 25 reviews

Latest reviews (25)

W

William

24 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

The staff was extremely nice and accommodating. The room was clean and comfortable. The location of the property was conveniently located for my wife and I. It’s close to all the things there are to do in Boston and close to the family we have in the Cambridge area. The staff at the Artbar restaurant, especially Enida were especially nice and accommodating. The next time we’re in the Boston area, we’ll definitely be staying here. The only thing I can say negative, is about the parking. If you’re out late, when you get back, you might have a hard time parking.
A

Amy

14 Apr 2024 - 15 Apr 2024
reviewed on travelocity

5 out of 5 stars

This was a great hotel for our family of three. Our first time staying with this hotel and we were upgraded to a river view room, which our 12 year old son loved! Room was great, roomy and quiet. The staff was very friendly and the on site restaurant was excellent and reasonably priced. There are lots of great spots to walk to from this hotel. We look forward to visiting again.
S

Sienna

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

3 out of 5 stars

Upon arrival the first room we were given had not been cleaned. We were promptly given another room. Overall room was small… not as clean as I would have liked, and no hotel information was included in the room. Staff checked us in and answered the phone when we called. Promptly delivered slippers upon request. Otherwise nothing special regarding hospitality. Cafe downstairs opened at 6am which was great for our early morning breakfast needs! The ART BAR saved the day! This was a. kid friendly restaurant We enjoyed 3 meals and bumped up the experience for 2 meals by sitting in the cozy outdoor Igloo. Very warm! Wait staff was superb and the food was excellent each day! Highly recommend We enjoyed one evening in the pool, it was a bit on the colder side. Not very warm for a “heated pool” Easy access from room to parking garage. Be prepared to pay $43/night parking Not a terrible place to stay.
L

Lauren

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

2 out of 5 stars

Booked an overnight stay solely for the “heated pool” to take the kids swimming and the pool was FREEZING. Too cold for them to swim in unfortunately - which was the whole purpose of doing a hotel stay. Two other little girls staying actually cried when they got in. So that was a let down. Pool also has lots of crack and broken areas on the tile surface at the stair entry of pool. Otherwise, the view was great and we had a comfy sleep.
H

Holly

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

It's a shame all 4 of the kids with us for rashes from the pool water after swimming for a couple of hours. This forced us to end our trip early and to head straight for a pharmacy fir benadryl. Upon telling the front desk of our reason for early checkout, rhey sermed more concerned about telling us why tgey needed to charge us for the night ( I was not concerned about the $, only alerting rhem to a pool water issue). They were quick to let me know that they check the water daily...how about, "gosh, im so sorry, we'll be sure to check the water right away." It's really too bad, the location is great and within walking distance to the Museum of science. The rooms were nice, but I would not return and would caution others about the pool.
C

Candace

21 Feb 2024 - 22 Feb 2024
reviewed on expedia

5 out of 5 stars

Check in was super easy and attendant was very nice and helpful. Room was ready well before actual check in time which was a huge bonus. Parking was also very convenient and is in/out with no valet. Pool area was a bit dirty…lots of kids as it was February break but was still okay. About a mile to North end and Quicey Market. Overall, nice stay.
a

ali

3 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

The pool was amazing, especially when it's a sunny day since the top is glass. My children love it.
M

MaryAlice

18 Jan 2024 - 20 Jan 2024
reviewed on expedia

5 out of 5 stars

Great kids' menu and pool. Eneida made our meals at the restaurant feel like home, she was so wonderful with our young daughter. We will come stay again for sure! Thank you!
C

Crystal

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

This beautiful hotel is walking distance from Museum of a Science. My husband, toddler, and I were meeting friends for a day at the museum, and then a place that would accommodate four adults and three toddlers for dinner. The on-site restaurant was perfect! The kid appetizers included goldfish and fruit. The adult dinner and drinks were great, and the staff was very accommodating and friendly with our little ones. My family stayed the night and relaxed in a comfortable and clean room with a gorgeous view of the city. It was a great staycation, and I would definitely recommend it to anyone traveling with kids.
E

Eva

30 Nov 2023 - 2 Dec 2023
reviewed on orbitz

5 out of 5 stars

Our room was spacious and clean. The staff was very nice and helpful. The pool is huge and relaxing. Fir our family reunion and birthday dinner they have us the bubble outside was first experience and really unique and the steak was delicious. They did my day special. The hotel is pet friendly is green area around so very nice for every esigenze
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