Homewood Suites by Hilton Boston Seaport District

Very clean, new hotel. Comfy beds, stayed in a one bedroom for 3 nights- was nice to have privacy from the kids. Friendly staff. Would stay again. Breakfast buffet was good but very busy 6-9am, but it is summer so understandable. Pool pics a bit deceiving- much smaller in person and very stuffy n hot in the pool room- not enjoyable to sit n watch the kids. Although they had a blast in the pool. We walked to some things but mostly ubered.

staff was truly great. like they were genuinely nice and i felt actually cared. much nicer than i expected. could be less plastic usage and healthier breakfast but there were good options. i would stay again. never saw pool or gym but i’m sure they were great. room was spacious clean and with a water view and nice. could be really comfy for a family with small children

Great rooms, breakfast was very chaotic with long queues. Swimming pool very small and always packed with small children

Great place. Good breakfast. Room was good for parents with kids. Gym was very nice too.

The woman who worked breakfast was absolutly wonderful, especially to our 2 granddaughters. She took the time to talk to them every morning and that was very important. Our housekeeper kept our room very clean, especially because we had 4 grandchildren with us!! Every day the girls bed would have their two stiffed dogs placed neatly on the bed. I am sure the boys left several wrappers and empty soda cans for her, but it was spotless every day!! The only thing we did not like about this hotel was the pool. It is the size of a home pool or smaller and had a limit of 12 people at one time which amounts to only three families of four. And there was no hot tub.

The best thing about our stay here were the people. The staff was very friendly, helpful, and willing to go the extra mile to make everyone's stay pleasant. We were there during the Boston Marathon, and the staff really tried to make a nice atmosphere for the runners and their families.

Great stay and huge room for our family of 6. Free breakfast was a plus and the lobby was busy, but still cozy enough to hang around. No water available for purchase was my only complaint, otherwise a great stay to see everything in Boston!

The breakfast hosts and house keeping staff were friendly, helpful, and kind. The front desk staff with the exception of one lady were terrible. The man and women on the desk Thursday and Friday night were so rude, snide, and clearly hated being at work those nights. The lady on the desk Saturday afternoon was warm and friendly. The breakfast staff were constantly busy and friendly and tried to go out of their way to be happy. Every houseman and housekeeper we encountered were very friendly, they waved when my kids waved and always were happy to say hello even when they were obviously busy. The hotel was immaculate.

The hotel room it self was pretty nice for a family and accurately described as far as appearance. (The WiFi was not successful in room despite calling to the front desk for support.) It only let one device sign up. (You had to sign up for Hilton honors to receive it and enter all your info in case that’s an issue for some) I wrote 5 guests and they still only provided towels for 3. The biggest disappointment was the pool. It’s misrepresented on the website-smaller than portrayed-not a standard hotel pool-surprising for Hilton. There were unattended children in pool throwing footballs and running. We got hit in the head with a ball. Despite feeling like a total “Karen” we asked the manager to please tell the parents who were drinking with backs turned to the kids to STOP. He did attempt to help the first time, but literally the kids continued to run and throw a football around. It was obnoxious. When I reported the disturbance continued he didn’t come back in and assist, so we had to leave. I was not the only family shocked by the behavior allowed in there. Lastly, the blankets were super thin and not warm. It was again surprising for the money we paid. One sheet on each queen and literally a really thin blanket on top. My kids asked where the blankets were haha. The pull out couch is likely only good for one kid. All springy and not comfy. No stores nearby without a good walk. Very dark area to walk back to at night with kids.

What a great weekend with our family at Homewood Suites! The rooms were immaculate and perfectly situated for our family of 14. We loved the pool space, the great variety of breakfast options included each day, and the overall friendliness and attentiveness of the guest services team who helped us.