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The Ritz-Carlton, Boston

5 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(327 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.

Nearby attractions

In the entertainment district, The Ritz-Carlton, Boston is in Downtown Boston, a neighborhood in Boston with great shopping. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and the area's natural beauty can be seen at Boston Common. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Guests love the hotel's central location.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 12.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 7 am–11:30 am on weekdays and 7 am–1 pm on weekends: usd 24.00-28.00 per person

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Aerobics classes
Fitness center
Shopping

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Logan International Airport
4 km from this hotel
Manchester Airport
71 km from this hotel
Theodore Francis Green State Airport
76 km from this hotel
map

Reviews that mention...

Family Reviews

for The Ritz-Carlton, Boston
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Ritz-Carlton, Boston

Latest reviews (3)

A

Andrei

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

No tea/coffee in the room. Porters, room staff, check-in desk staff 10/10. Sunday 3/31/24 afternoon concierge - 1/10, same for duty manager. The common lobby lacks baby changing facilities tho kids are all over. Suite was nice but service partly below expectations when was needed most. Will not recommend or return
B

Betsy

31 Aug 2023 - 4 Sept 2023
reviewed on orbitz

5 out of 5 stars

Great location across from Boston Common. Very walkable to all historic sites or small Uber/taxi fare. Great coffee shops nearby too. Only downside is not really family oriented— athletic club/pool for adults only..
J

Jason

26 Jul 2019 - 30 Jul 2019
reviewed on hcom

4 out of 5 stars

Disappointed the pool wasn’t open and only 18 year olds and above allowed when it is open , particularly as I was travelling with my family.
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