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Hilton Garden Inn West Monroe

3 star hotel
Connecting rooms
8.2/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Self parking is free. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area.

Nearby attractions

Located in West Monroe, Hilton Garden Inn West Monroe is in the business district. Biedenharn Museum & Gardens and Chennault Aviation & Military Museum are cultural highlights, and travelers looking to shop may want to visit Duck Commander and Antique Alley. Looking to enjoy an event or a game while in town? See what's happening at Fant-Ewing Coliseum or JPS Field at Malone Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: wifi (usd 0.00 per stay), wired internet (surcharge)
Available in some public areas: wifi (usd 0.00 per stay), wired internet (surcharge)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 6:00 am–10:00 am: usd 10.95 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn West Monroe
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

17%

3 star reviews

0%

2 star reviews

33%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn West Monroe

Latest reviews (6)

A

Amanda

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

2 out of 5 stars

The room looked like it had not been updated in years, furniture had dips from people sitting in the chair and on the ottoman, the entire 5th floor smelled stale and the worst part was the water was brown. The towels were yellow from what I assume was washing them in the brown water. This was just one night stay for my family and I as we passed through but a hotel 1 mile from them that we stayed at the week before had clean, clear water.
P

Perpetua

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

The room was clean at first sight but when we were ready to get into bed the blankets were all dusty.. there was hair in tub and no body wash filled.. was literally empty..my family was continuously sneezing and i had 3 and 10 year old with me who couldnt sleep well which was the whole piont in getting the hotel for.
D

Derrick

28 Jul 2023 - 29 Jul 2023
reviewed on orbitz

1 out of 5 stars

The hallways were very stinky and smelled like sewage. We went down the halls of 2 different floors and there was trash all over. Little pieces of paper, hair, toilet paper, crumbs… disgusting. We got placed in a room with a non working toilet, called up front, and she told us to come all the way back down. She handed us a new key and never said any form of apology for the hassle. Once in our room it smelled bad as well. Our bath tub was dirty and looked like it wasn’t cleaned well. After speaking with another family that has been here since Wednesday, they said the bad smell just appeared this evening.
D

Danell

30 Jun 2023 - 2 Jul 2023
reviewed on orbitz

1 out of 5 stars

lobby was exceedingly hot, not warm, hot, excess of 80 degrees. So hot i could not visit with family in hotel. Had breakfast, not worth price, and sweated while eating. No hair drier, trouble getting towels. I will never stay at Hilton again, family either.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Hotel is in a great location. Indoor pool was a blast for the kids.
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