1/29

Comfort Suites

2 1/2 star hotel
Kids stay free
8/10 Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (13)

About the hotel

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Located in Monroe, Comfort Suites is in the city center and near the airport. Chennault Aviation & Military Museum and Biedenharn Museum & Gardens are cultural highlights, and travelers looking to shop may want to visit Pecanland Mall and Antique Alley. Looking to enjoy an event or a game while in town? See what's happening at Fant-Ewing Coliseum or JPS Field at Malone Stadium.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Microwave
Mini-fridge
Seasonal outdoor pool
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 am–10 am
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Comfort Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

13 reviews

Review data

5 star reviews

23%

4 star reviews

15%

3 star reviews

8%

2 star reviews

31%

1 star reviews

23%

We have selected a sample of reviews which reflect what families have said about Comfort Suites

Showing 1 - 10 of 13 reviews

Latest reviews (13)

S

Shada

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

1 out of 5 stars

Drove in from Colorado bad service room wasn’t cleaned really . Bad service have kids running around knocking on doors late at night . Asked for another room due to the tv not working they transferred me . But want to accuse me . Please before you check in check the room before you sign anything . Won’t be staying here again . Will pay extra money to stay somewhere nice
A

April

19 Jan 2024 - 20 Jan 2024
reviewed on hcom

4 out of 5 stars

It was ok. Our toilet in room 124 was stopped up. The family above us was irritating because at 12 am they started jumping up and down and disturbing my kids and I’s sleep as well as my peace in quiet in the morning like 8-10am they we back to jumping and playing loudly.
E

Erika

15 Sept 2023 - 17 Sept 2023
reviewed on travelocity

5 out of 5 stars

The inside pool and gym was great! My kids had a great time… the room was very clean and nice.. worth every penny for sure
C

Cortney

4 Aug 2023 - 6 Aug 2023
reviewed on hcom

1 out of 5 stars

Check in went fine but we soon found our TV was not working. We asked to have it replaced or change rooms but was told they couldn't do anything until 9am the following morning. At about 11am the following morning we had not heard anything so we asked the front desk again. She said they would take care of it. However, when we returned to the hotel about 5pm we still had the broken TV. We contacted the front desk and they moved us to a new room. The pool was overran with 30 something people who were not staying at the hotel. Car after car load of the same family arrived and they were in the pool everytime we went out. There were so many it made it difficult for our kids to enjoy themselves. These same people were smoking weed and drinking heavily. Their kids were rambunctious.. drinking and eating in the pool... kids without diapers... trash everywhere. One girl drank too much and threw up on the patio then passed out in the lounger. No one ever came out to check on things. The door going back into the hotel would not except anyone's keys so we always had to walk around to the front entry. The shower in both rooms didn't have anough water to even get your body wet. We seen a roach crawling around the water station at the front desk. The stay was way less than ideal and caused us more havoc than enjoyment on our trip. We will be contacting hotels.com for a refund. The owners of this place do not care about it and it shows.
K

Kelvin

18 Jul 2023 - 19 Jul 2023
reviewed on hcom

2 out of 5 stars

We book a room for my wife and I and 3 grandkids. Nice size room but dirty. When we open the sofa bed garbage from month was in there. We asked for clean sheets but they never showed up. Only 1 bar of soap that had to cover both sink and shower. Only 3 towels for 5 people. Only 1 tiny shampoo.
A

Angela

9 Jul 2023 - 10 Jul 2023
reviewed on travelocity

5 out of 5 stars

Convenient location & friendly staff! Clean room & plenty of room for our family of 5! Loved all the breakfast options!
S

Sarah

24 Jun 2023 - 25 Jun 2023
reviewed on hcom

1 out of 5 stars

Price is way too high for dirty rooms . Me my kids and husband all woke up with bug bites . Has to get switched rooms because the sheets were full of hair and dirt . Only thing I liked was the front desk staff was pretty nice
C

Cheryl

15 Jun 2023 - 20 Jun 2023
reviewed on travelocity

3 out of 5 stars

It wasn’t totally bad, but if I knew the pool would have been closed for our 7-night sister’s trip we would have booked at another location. Great breakfast. Need more staff to control kids from playing in the exercise room and running around freely. Our room was very comfortable and right next to the back entrance, but the door did not work so every day one of us had to go through the front entrance just to let the other in the side door. I will be visiting again soon and I will book again if the pool is operable. They should give me a discount or a complimentary stay, just saying.
D

Donna

Invalid Date - 26 Dec 2022
reviewed on travelocity

2 out of 5 stars

We stayed on first floor and their were young kids left alone in room. They were cutting up, slamming doors etc. staff said they could not do anything about it. They offered to change our room but they should have done something about those children
B

Brittany

15 Jul 2022 - 17 Jul 2022
reviewed on hcom

2 out of 5 stars

Well the rooms weren’t the cleanest, the pool was occupied by people that weren’t staying on property, my kids seen one of them naked due to them changes clothes at the pool and people running up and down the hallways at all hours of the night.
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