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Drury Inn & Suites West Des Moines

3 star hotel
Connecting rooms
9.6/10 Exceptional
(1009 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

Drury Inn & Suites West Des Moines is a popular choice for families, offering spacious suites perfect for family gatherings. Kids will love the pool, and parents will appreciate the included meals – breakfast, dinner and snacks – a real bonus for family budgets. The hotel's convenient location near shopping and dining is another plus. While some guests mention occasional noise from children in the pool and hallways, the overwhelmingly positive feedback highlights the friendly and helpful staff, who go the extra mile to ensure a pleasant stay.

Guest highlights

The included meals (breakfast, dinner, and snacks) were a huge hit with families, making dining convenient and cost-effective.
The pool was a big draw for children, providing hours of entertainment.
The helpful and friendly staff were frequently praised for going above and beyond to accommodate guests and families.
Spacious suites allowed families to comfortably gather and relax.

About the hotel

This hotel features an indoor pool, an outdoor pool, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Drury Inn & Suites West Des Moines is located in West Des Moines. Jordan House and Val Air Ballroom are cultural highlights, and some of the area's activities can be experienced at West Grand Golf and Clive Aquatic Center. Pump It Up and Sky Zone Indoor Trampoline Park are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Fitness center
Indoor pool
Outdoor pool
Spa tub

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Des Moines International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Inn & Suites West Des Moines
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

76%

4 star reviews

5%

3 star reviews

10%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Drury Inn & Suites West Des Moines

Showing 1 - 10 of 21 reviews

Latest reviews (21)

V

Veronica

28 Sept 2024 - 3 Oct 2024
reviewed on hcom

5 out of 5 stars

Hotel was very accommodating for my family. They have free breakfast and dinner. Location is perfect for exploring and meals, and right next to a target if you forget to pack something.
A

Amber

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

From the moment we checked in the staff made us feel like taking care of us was their main priority. The pool closed at 10 but the manager let us stay up in the dining area with our family of 14. We don’t get to see one another often so the time spent together was exactly what we needed. The next morning a staff member also went out of her way to get juice for my son. Not because we asked her to, but because she saw he couldn’t find it on his own. I let her know how much that blessed this mom! Definitely made a life long return customer out of our family!
J

Jason

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

Great hotel- loved the happy hour experience. Hotel was super clean, staff was very friendly. Our only issue was the toilet: it never flushed properly. Staff brought up a plunger since maintenance had left for the night but that didn’t fix the issue so we just used our kids bathroom in the adjoining room.
C

Cesar

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

Great for a family road trip. Will stay again.
R

Ronald

2 May 2024 - 5 May 2024
reviewed on expedia

3 out of 5 stars

The breakfast was the exact same three days in a row, very boring. Could not use the pool/ hot tub because there were too many unsupervised small children running wild in the pool area. A little disappointed. This was very unlike Drury Inn standards.
M

Mark

27 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

As always, the included meals, the updated rooms etc. Really wish hotels would have a designated pool time for adults. Love kids but we adults need their time too.
S

Sarah

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

5 out of 5 stars

We had a fantastic stay! The kids loved the pool, the food was a great perk for our family also. Rooms were clean and property well maintained. Staff was friendly and helpful!
S

Stephanie

10 Feb 2024 - 11 Feb 2024
reviewed on hcom

5 out of 5 stars

Very clean and nice staff. One elevator was broken. The hotel was very busy with tournaments in town. If you don't like the crazy noise of loud kids, do not go here. Refreshments and happy hour was nice and it was close walking distance to many things
M

Marie Ann

2 Dec 2023 - 3 Dec 2023
reviewed on expedia

5 out of 5 stars

Our suite was perfect… we were able to gather with family, watch the football game on tv and the kids had room to play. Loved the breakfast and the 5:30p wind down in the lounge area. Will definitely stay here again.
C

Crystal

27 Oct 2023 - 28 Oct 2023
reviewed on expedia

5 out of 5 stars

Staff was very helpful and friendly. The only negative thing to say was the amount of children running in the hallway at night keeping us awake and using the exercise equipment in their wet swimsuits.
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